It Lead & Systems Administrator

Novarix Global Jakarta; Jawa Barat; Híbrido; IDR 89 280 000 - 167 400 000; Tempo integral

Resumo da oferta

Novarix Global Jakarta seeks a meticulous Telecommunications Systems Administrator to manage and maintain complex telecom systems in Tangerang. This hybrid role balances on-site maintenance with flexible arrangements to ensure reliability and security of PBX, VoIP, and related networks.

The role covers system upgrades, troubleshooting, user support, and implementation of enhancements to optimize communication services for a seamless operations environment.

Qualificações

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 3–5 years of experience in telecommunications systems administration, with VoIP and PBX expertise.
• Strong networking knowledge (TCP/IP and related protocols).

Responsabilidades

• Administer, configure, and maintain telecom systems including PBX, VoIP, voicemail, and conferencing platforms.
• Monitor performance and ensure high availability.
• Manage user accounts, permissions, and service provisioning for telecommunication services.
• Apply updates, patches, and backups to maintain security and integrity.
• Troubleshoot hardware and software issues in the telecom infrastructure.
• Provide technical support and training to end-users.

Conhecimentos

VoIP

PBX

Networking (TCP/IP)

System administration

Troubleshooting

User support

Formação académica

Bachelor's degree in IT/CS or related field

Ferramentas

PBX systems

VoIP platforms

Descrição da oferta de emprego

Telecommunications Systems Administrator

Our client is seeking a meticulous and skilled Telecommunications Systems Administrator to manage and maintain their complex communication systems in Tangerang . This role is vital for ensuring the reliability, performance, and security of the organization's voice and data communication infrastructure, including PBX systems, VoIP, and associated networks. You will be responsible for system upgrades, troubleshooting, user support, and implementing enhancements to optimize communication services. This hybrid position allows for flexibility while ensuring crucial on-site presence for system maintenance.

About the Role

Our client is seeking a meticulous and skilled Telecommunications Systems Administrator to manage and maintain their complex communication systems in Tangerang . This role is vital for ensuring the reliability, performance, and security of the organization's voice and data communication infrastructure, including PBX systems, VoIP, and associated networks. You will be responsible for system upgrades, troubleshooting, user support, and implementing enhancements to optimize communication services. This hybrid position allows for flexibility while ensuring crucial on-site presence for system maintenance.

Key Responsibilities

• Administer, configure, and maintain telecommunications systems, including PBX, VoIP, voicemail, and conferencing platforms.
• Monitor system performance, proactively identify and resolve issues to ensure high availability.
• Manage user accounts, permissions, and service provisioning for telecommunication services.
• Perform regular system updates, patches, and backups to ensure security and operational integrity.
• Troubleshoot hardware and software issues related to the telecommunications infrastructure.
• Provide technical support and training to end-users on telecommunication systems.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• 3-5 years of experience in telecommunications systems administration, with expertise in VoIP and PBX systems.
• Strong understanding of networking principles, TCP/IP, and related protocols.
• Experience