Telecom Systems Lead: VoIP & PBX Expert

Novarix Global Jakarta; Jawa Barat; Hybrid; IDR 89,280,000 - 167,400,000; Full time

Job summary

Novarix Global Jakarta seeks a meticulous Telecommunications Systems Administrator to manage and maintain complex telecom systems in Tangerang. This hybrid role balances on-site maintenance with flexible arrangements to ensure reliability and security of PBX, VoIP, and related networks.

The role covers system upgrades, troubleshooting, user support, and implementation of enhancements to optimize communication services for a seamless operations environment.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 3–5 years of experience in telecommunications systems administration, with VoIP and PBX expertise.
• Strong networking knowledge (TCP/IP and related protocols).

Responsibilities

• Administer, configure, and maintain telecom systems including PBX, VoIP, voicemail, and conferencing platforms.
• Monitor performance and ensure high availability.
• Manage user accounts, permissions, and service provisioning for telecommunication services.
• Apply updates, patches, and backups to maintain security and integrity.
• Troubleshoot hardware and software issues in the telecom infrastructure.
• Provide technical support and training to end-users.

Skills

VoIP

PBX

Networking (TCP/IP)

System administration

Troubleshooting

User support

Education

Bachelor's degree in IT/CS or related field

Tools

PBX systems

VoIP platforms

Job description

Novarix Global Jakarta seeks a meticulous Telecommunications Systems Administrator to manage and maintain complex telecom systems in Tangerang. This hybrid role balances on-site maintenance with flexible arrangements to ensure reliability and security of PBX, VoIP, and related networks.

The role covers system upgrades, troubleshooting, user support, and implementation of enhancements to optimize communication services for a seamless operations environment.