IT Infrastructure

PT Intikom Berlian Mustika - Talent Acquisition; Jakarta Pusat; Presencial; IDR 133.920.000 - 267.840.000; Jornada completa

Descripción de la vacante

PT Intikom Berlian Mustika - Talent Acquisition invites an IT Infrastructure professional to maintain reliable network infrastructure, IT systems, and communication facilities essential for uninterrupted operations. You will monitor availability, provide Level 1 support, and assist with upgrade projects and service improvements.

Responsibilities include troubleshooting firewalls, switches, radios, CCTV, and PABX, managing incidents, and coordinating with vendors to ensure project timelines and

Formación

• Minimum Diploma Degree in Informatics Engineering, Computer Science, Information Systems, or related IT field.
• At least 3 years of experience in IT Infrastructure.
• Foundational knowledge of DHCP servers, DNS, and print servers.
• Proficiency with network systems and field telecom facilities, including radio equipment, P2P, P2MP, and CCTV systems.
• Foundational knowledge of standard corporate hardware and software.
• Working at Heights certification (WAH TKBT Level 2).
• Completed Occupational Health and Safety training (OHS/K3).
• Ability to drive a four-wheeled vehicle and hold a Class A driver’s license (SIM A).
• CCNA certification is an advantage.

Responsabilidades

• Monitor and maintain network infrastructure and IT systems to support continuous company operations.
• Manage and troubleshoot firewalls, switches, P2P and P2MP radios, CCTV, and PABX equipment.
• Monitor servers, networks, and links using network monitoring tools.
• Handle infrastructure alerts and perform Level 1 support analysis and troubleshooting.
• Create, manage, and elevate incident tickets and confirm resolutions.
• Support network and infrastructure upgrade projects and execute changes.
• Prepare incident reports, provide technical recommendations, and conduct risk assessments before projects.
• Coordinate with internal teams and vendors to keep projects on schedule and aligned with standards.
• Participate in Continual Service Improvement initiatives to enhance service quality.

Conocimientos

Network infrastructure

IT infrastructure

Incident management

Vendor coordination

Educación

Diploma in Informatics/Computer Science/Information Systems

WAH TKBT Level 2

OHS/K3 training

Class A driving license (SIM A)

Herramientas

DHCP servers

DNS

Print servers

P2P / P2MP radio links

CCTV systems

Descripción del empleo

As an IT Infrastructure professional, you will help maintain reliable network infrastructure, IT systems, and communication facilities that support the continuity of company operations. You will monitor system availability, provide Level 1 support, troubleshoot infrastructure issues, and contribute to upgrade projects and continual service improvement initiatives.

Scopw Of Work

Monitor and maintain network infrastructure and IT systems to support continuous company operations.

Manage and troubleshoot firewalls, switches, P2P and P2MP radios, CCTV systems, communication radios, and PABX equipment.

Monitor servers, networks, and communication links using network monitoring tools.

Handle infrastructure alerts and disruptions as Level 1 Support by conducting initial analysis and troubleshooting.

Create, manage, and elevate incident tickets, and confirm resolution with relevant parties.

Support network and infrastructure upgrade projects and execute approved changes.

Prepare incident reports, provide technical recommendations, and conduct risk assessments before project implementation.

Coordinate with internal teams and vendors to keep projects on schedule and aligned with operational standards.

Participate in Continual Service Improvement initiatives to enhance service quality and infrastructure reliability.

Requirement

Minimum Diploma Degree’s in Informatics Engineering/Computer Science/Information Systems or a related IT field

At least 3 years of experience in IT Infrastructure.

Foundational knowledge of operating DHCP servers, DNS, and print servers.

Proficiency in network systems and field telecommunication facilities, including radio communication equipment, P2P, P2MP, and CCTV systems.

Foundational knowledge of standard corporate hardware and software.

Working at Heights certification, WAH TKBT Level 2.

Completed Occupational Health and Safety training, OHS/K3.

Ability to drive a four-wheeled vehicle and hold a valid Class A driver's licence, SIM A.

CCNA certification is an advantage and highly preferred.

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Computer Software & Networking 101-1,000 employees

Established in 1990, Intikom is a trusted IT solutions provider, helping clients stay ahead in the industry. We offer a wide range of products and services to meet IT lifecycle needs, serving businesses of all sizes across various industries, including private and state-owned sectors. Our success stems from strong leadership, teamwork, and a customer-focused approach. With a commitment to building long-term relationships, we prioritize an end-to-end experience to ensure lasting partnerships with our clients.

Established in 1990, Intikom is a trusted IT solutions provider, helping clients stay ahead in the industry. We offer a wide range of products and services to meet IT lifecycle needs, serving businesses of all sizes across various industries, including private and state-owned sectors. Our success stems from strong leadership, teamwork, and a customer-focused approach. With a commitment to building long-term relationships, we prioritize an end-to-end experience to ensure lasting partnerships with our clients.

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