IT Helpdesk & Field Support Specialist

Telkomuniversity; Daerah Khusus Ibukota Jakarta; On-site; IDR 55,800,000 - 89,280,000; Full time

Job description

We are looking for a skilled and motivatedIT Technical Support Specialistto join our growing team. In this role, you will be the first point of contact for all IT-related issues within the organization, providing timely and effective support to ensure smooth day-to-day operations.

Requirements:

• D3, D4 or S1 (Fresh Graduates are welcome).
• Understanding basic IT knowledge.
• Have a good communication skill (written and verbal).
• Have basic knowledge and skills related to Linux operating systems and networking.
• Those selected to operate a data center as a DCO must be willing to work in 24/7 shift mode.

Roles and Responsibilities:

• Analyze and solve problems related to end user devices such as PCs, Notebooks and Printers along with the operating system and supporting software.
• This position will carry out the role of IT Helpdesk, IT Field Support or DCO which will be determined later based on the results of technical tests and interviews.

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