IT Engineer (staff - m/w/d)*

SCHOTT; Bekasi; On-site; IDR 803,520,000 - 1,607,040,000; Full time

Benefits offered by this job

Free parking

International assignments

Multiple career opportunities

Situative learning

Job summary

SCHOTT Batam, Indonesia seeks an IT Support/Systems Administrator to install, configure, and maintain hardware, software, and networks. You will monitor IT systems for optimal performance and reliability, diagnose issues, and provide frontline support to employees via phone, email, or onsite.

Ideal candidates have 2–5 years in IT, solid Windows/Linux knowledge, networking skills, and familiarity with Microsoft 365 and AD.

Qualifications

• Bachelor’s degree in computer science, IT, or a related field.
• 2–5 years of experience in IT support, system administration, or network engineering.
• Knowledge of Windows and Linux operating systems.
• Experience with networking concepts (TCP/IP, DNS, DHCP, VPN, LAN/WAN).
• Familiarity with Microsoft 365, Active Directory, virtualization, and cloud platforms.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Strong ownership and accountability.

Responsibilities

• Install, configure, and maintain computer hardware, software, networks, and peripherals.
• Monitor and maintain IT systems to ensure optimal performance and reliability.
• Diagnosing and resolving hardware, software, and network issues.
• Provide technical support to employees through phone, email, or onsite assistance.
• Manage user accounts, permissions, and access controls.
• Perform system upgrades, backups, and disaster recovery procedures.
• Ensure the security of IT systems by implementing security policies, antivirus solutions, and software updates.
• Monitor network performance and troubleshoot connectivity issues.
• Maintain documentation of IT systems, configurations, and procedures.
• Coordinate with vendors for hardware procurement, software licensing, and technical support.
• Support the implementation of new technologies and IT projects.
• Ensure compliance with organizational IT policies and industry best practices.
• Experience in Smart Manufacturing / Industry 4.0 environments is a plus.
• Experience with AI technologies and solutions would be an advantage.

Skills

Windows

Linux

Networking (TCP/IP DNS DHCP VPN LAN/Wa

Microsoft 365

Active Directory

Virtualization

Cloud platforms

Troubleshooting

Communication skills

Project management

Education

Bachelor’s degree in computer science, IT, or related field

Tools

SQL databases

Industrial/machine communication protocols

Linux

Job description

About us

SCHOTT Electronic Packaging is a leading developer and manufacturer of hermetic housings and other components for the reliable, long-term protection of sensitive electronics. Our core technologies are glass-to-metal and ceramic-to-metal sealing, thermal sensing components as well as a variety of cutting-edge specialty glass competences.

Your Contribution

• Install, configure, and maintain computer hardware, software, networks, and peripherals
• Monitor and maintain IT systems to ensure optimal performance and reliability.
• Diagnosing and resolving hardware, software, and network issues.
• Provide technical support to employees through phone, email, or onsite assistance.
• Manage user accounts, permissions, and access controls.
• Perform system upgrades, backups, and disaster recovery procedures.
• Ensure the security of IT systems by implementing security policies, antivirus solutions, and software updates.
• Monitor network performance and troubleshoot connectivity issues.
• Maintain documentation of IT systems, configurations, and procedures.
• Coordinate with vendors for hardware procurement, software licensing, and technical support.
• Support the implementation of new technologies and IT projects.
• Ensure compliance with organizational IT policies and industry best practices.
• Experience in Smart Manufacturing / Industry 4.0 environments, with knowledge of operating systems such as Linux, SQL databases, and industrial/machine communication protocols being an advantage.
• Previous experience in working and supporting Artificial Intelligence (AI) technologies and solutions would be an advantage.

Location: Batam - Indonesia

Your Profile

• Bachelor’s degree in computer science, Information Technology, or a related field.
• 2–5 years of experience in IT support, system administration, or network engineering.
• Knowledge of Windows and Linux operating systems.
• Experience with networking concepts (TCP/IP, DNS, DHCP, VPN, LAN/WAN).
• Familiarity with Microsoft 365, Active Directory, virtualization, and cloud platforms.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Strong analytical and troubleshooting abilities.
• Excellent communication and interpersonal skills.
• Ability to manage multiple IT projects and priorities.
• Strong ownership and accountability.
• Ability to work independently and make sound technical decisions.
• Good vendor and stakeholder management skills.
• Willingness to provide after-hours support during critical incidents or scheduled maintenance.

Your Benefits

SCHOTT’s openness to promote your further development is just as great as our additional benefits.

Discover a special corporate culture where everyone has the opportunity to develop their entire potential.

At SCHOTT, you can expect a unique corporate culture where we emphasize equity, diversity, and inclusion. We know: motivated and committed employees are the precondition for the success of our company.

Free Parking; International assignments; Multiple career opportunities; Situative learning

Please feel free to contact us