Istarasa Restaurant Services Staff 2 Pyk. Rasa Dewata

Samudera; Indonesia; On-site; IDR 33,480,000 - 44,640,000; Full time

Job summary

Samudera Indonesia is seeking a Service Crew/Waiter/Waitress to greet customers, take orders, deliver drinks and food, and ensure a pleasant dining experience. The role requires strong communication and reliable teamwork in a fast-paced restaurant setting.

Experience with POS systems and cash handling is preferred. The candidate should be willing to work in shifts, including weekends and public holidays, and contribute to a clean, welcoming dining area.

Qualifications

• Minimum Senior High School/Vocational High School (SMA/SMK) or equivalent.
• 1 year of experience as Service Crew, Waiter/Waitress, or Restaurant Cashier preferred.
• Proficient in operating POS systems and EDC payment machines.
• Strong communication, customer service, and interpersonal skills.
• Honest, detail-oriented, disciplined, and responsible.
• Able to work independently as well as collaboratively in a team.
• Willing to work in shifts, including weekends and public holidays.

Responsibilities

• Greet customers in a friendly manner and record orders.
• Deliver drinks and food quickly and accurately.
• Clean tables and help tidy up the restaurant area.
• Explain the menu, provide recommendations, and record customer orders.
• Ensure customer satisfaction by asking for feedback and offering additional assistance.
• Handle payments and provide receipts to customers.
• Join us and help create the future of logistics!

Skills

Customer service

POS operation

Communication

Teamwork

Attention to detail

Education

SMA/SMK or equivalent

Tools

POS systems

EDC payment machines

Job description

Samudera Indonesia offers a truly global and collaborative work experience. You’ll team up with some of the best and brightest people in many locations in Indonesia and beyond. And you’ll discover a world of extraordinary opportunity, challenge, and fulfillment where you can pursue goals, develop new skills, and explore new horizons.

Main Responsibilities

• Greet customers in a friendly manner and record orders.
• Deliver drinks and food quickly and accurately.
• Clean tables and help tidy up the restaurant area.
• Explain the menu, provide recommendations, and record customer orders.
• Ensure customer satisfaction by asking for feedback and offering additional assistance.
• Handle payments and provide receipts to customers.

General Responsibilities

• Ensure the implementation of an Integrated Management System, including the identification, documentation, and control of risks in the relevant department's work area.
• Foster and ensure the commitment of every team member to understand and adhere to all applicable Integrated Management System requirements.
• Be willing to participate in the investigation process of accidents, incidents, or actions that may lead to incidents caused by unsafe actions or unsafe conditions, including providing accurate information and reports based on known facts.
• Be willing to engage in the information security control process applied to protect the information assets and information processing assets owned and/or managed by the Company from threats to confidentiality, integrity, and availability.

Qualifications

• Minimum Senior High School/Vocational High School (SMA/SMK) or equivalent.
• Minimum 1 year of experience as a Service Crew, Waiter/Waitress, or Restaurant Cashier is preferred.
• Proficient in operating POS systems and EDC payment machines.
• Strong communication, customer service, and interpersonal skills.
• Honest, detail-oriented, disciplined, and responsible.
• Able to work independently as well as collaboratively in a team.
• Willing to work in shifts, including weekends and public holidays.

Join us and help create the future of logistics!