[Internship] Tech Microdemy

PT Timedoor Indonesia; Denpasar; On-site; IDR 22,320,000 - 44,640,000; Full time

Benefits offered by this job

Hands-on Experience

Mentoring

Pocket Money

Internship Certificate

Job summary

PT Timedoor Indonesia is seeking an intern to join our Bali-based IT team. You will receive and record issue reports, classify and reproduce issues, and assist with data exports and reporting.

Working onsite in Bali, you will collaborate with cross-functional teams and gain hands-on experience, mentorship, and an internship certificate as you contribute to IT projects.

Qualifications

• Bachelor’s degree in IT/CS or related field.
• Understanding of information systems and SDLC basics.
• Familiar with Agile/Scrum or Sprint methodologies; Slack and Plane experience is a plus.
• Willing to work onsite in Bali with a personal laptop.
• Strong communication, analytical and problem-solving skills.
• Experience in IT projects or cross-functional coordination is a plus.

Responsibilities

• Receive and record issue/bug reports from Customer Service and branch teams through Plane.
• Classify, prioritize, and reproduce issues before escalation to Project Manager or Developer.
• Handle data export requests from internal systems.
• Prepare and maintain weekly and monthly issue reports.
• Monitor recurring issues and report patterns to the Project Manager.
• Document resolved issues for the knowledge base.

Skills

Communication skills

Analytical thinking

Problem-solving

SDLC knowledge

Agile/Scrum knowledge

Education

Bachelor’s degree in IT/CS or related field

Tools

Slack

Plane

Job description

Timedoor is Bali-based IT company that provides services on website/mobile app/system development, online marketing, graphic design and AI System Integration. We are now looking for young, talented and motivated individual to join our internship program as Intern Tech Microdemy.

Position: Internship

Job Description

Receive and record issue/bug reports from Customer Service and branch teams through Plane.

Classify, prioritize, and perform initial issue reproduction before escalating them to the Project Manager or Developer.

Handle data export requests from internal systems.

Prepare and maintain weekly and monthly issue reports.

Monitor recurring issues and communicate potential problems or patterns to the Project Manager.

Document resolved issues as part of the team's knowledge base.

Qualifications

Bachelor’s degree (S1) in Information Technology, Computer Science, Information Systems, or a related field.

Understand the fundamentals of information systems, web application workflows, and basic Software Development Life Cycle (SDLC) concepts.

Familiar with Agile/Scrum or Sprint methodologies and collaboration tools such as Slack and Plane is a plus.

Experience in an IT project or organization involving technical documentation and cross-functional team coordination is a plus.

Good communication, analytical, and problem-solving skills.

Willing to work onsite in Bali and must have a personal laptop for internship activities.

Hands-on Experience

Mentoring and Guidance

Pocket Money

Internship Certificate

Your application will include the following questions:

• Kualifikasi mana yang kamu miliki?

There are many people and many companies in the world, but how many are 100% satisfied with everything around them? Many people may think ‘I wish this works better’ ‘this could be much more convenient’ or ‘I want to try it this way’.

Japan has become one of the most developed countries in Asia. Our culture is the desire for excellent service. Many people are dissatisfied with the current quality and want a better service. A similar desire for top-quality service can be seen around the world. Timedoor here to help reduce frustration with inconveniences and increase general quality. We aspire to contribute to further world development with our service strengths of experience and passion in IT.

There are many people and many companies in the world, but how many are 100% satisfied with everything around them? Many people may think ‘I wish this works better’ ‘this could be much more convenient’ or ‘I want to try it this way’.

Japan has become one of the most developed countries in Asia. Our culture is the desire for excellent service. Many people are dissatisfied with the current quality and want a better service. A similar desire for top-quality service can be seen around the world. Timedoor here to help reduce frustration with inconveniences and increase general quality. We aspire to contribute to further world development with our service strengths of experience and passion in IT.