Insurance Claims Specialist — Maritime & Logistics

Meratus Group; Jakarta Pusat; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

Meratus Group, a leading Indonesian maritime and logistics operator, is seeking a skilled Insurance Claims Specialist to manage end-to-end claims handling. The role requires coordinating with insurers, policyholders, and adjusters, reviewing documentation for accuracy, and ensuring compliance with policy terms and procedures.

The ideal candidate will have a Bachelor's degree and at least 3 years of experience in insurance claims, with strong English language skills and proficiency in MS Office.

Qualifications

• Bachelor's Degree in Insurance, Business Administration, Management, or related field.
• Minimum 3 years of professional experience in handling insurance claims.
• Good understanding of general insurance products, policy terms, and claims processes.

Responsibilities

• Manage end-to-end claims handling from notification to settlement.
• Review and verify claim documents for completeness and accuracy.
• Coordinate with insurers, policyholders, adjusters, and stakeholders throughout the process.
• Monitor ongoing claims and follow up to ensure timely resolution.
• Communicate updates and required documents to relevant parties.
• Identify discrepancies and resolve issues in submissions.
• Maintain organized claims records and documentation.

Skills

Claims handling

English proficiency

Analytical thinking

Communication skills

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft Word

Job description

Meratus Group, a leading Indonesian maritime and logistics operator, is seeking a skilled Insurance Claims Specialist to manage end-to-end claims handling. The role requires coordinating with insurers, policyholders, and adjusters, reviewing documentation for accuracy, and ensuring compliance with policy terms and procedures.

The ideal candidate will have a Bachelor's degree and at least 3 years of experience in insurance claims, with strong English language skills and proficiency in MS Office.