Inside Sales Specialist — Life Sciences Solutions

cytena GmbH; Kota Bandung; On-site; IDR 60,000,000 - 100,000,000; Full time

Job summary

DispENDIX, part of BICO Group, is seeking an Inside Sales Representative (m/f/d) to join our international Sales team in Bandung, Indonesia. You will manage inbound and outbound sales activities, support customers with consumables and service offerings, and maintain accurate CRM data.

You will qualify leads, coordinate with Order Fulfillment, and collaborate with regional teams to ensure smooth handovers. The role requires proactive, customer‑oriented mindset, fluency in English, and comfort

Qualifications

• Experience in inside sales or sales development roles.
• Comfort with outbound and inbound lead qualification.
• Familiarity with CRM systems (HubSpot or Salesforce).

Responsibilities

• Manage consumables sales, inquiries, quotations, pricing and lead-time confirmations.
• Support service contracts renewals and additional offerings.
• Qualify, enrich and route inbound leads to the Sales team.
• Collaborate with regional teams to ensure smooth handovers and customer support.
• Maintain accurate CRM data and track KPIs such as lead response times.

Skills

Inside Sales

Lead Qualification

CRM proficiency

English fluency

Education

Bachelor's degree

Tools

HubSpot

Salesforce

CRM tools

Job description

DispENDIX, part of BICO Group, is seeking an Inside Sales Representative (m/f/d) to join our international Sales team in Bandung, Indonesia. You will manage inbound and outbound sales activities, support customers with consumables and service offerings, and maintain accurate CRM data.

You will qualify leads, coordinate with Order Fulfillment, and collaborate with regional teams to ensure smooth handovers. The role requires proactive, customer‑oriented mindset, fluency in English, and comfort