Indoor Sales & Personal Assistant Executive

Phoenix Contact SEA Pte Ltd; Tangerang; Vor Ort; IDR 66.960.000 - 133.920.000; Vollzeit

Zusammenfassung

Phoenix Contact SEA Pte Ltd is seeking an Indoor Sales & Personal Assistant Executive to support sales operations, customer service, and executive administrative activities. The role requires strong organizational skills, attention to detail, and the ability to coordinate with customers, management, and internal teams.

Diploma/Bachelor's degree in Business Administration, Marketing, Management, or related fields is required, with 2–4 years of experience in Sales Support or Administration.

Qualifikationen

• Diploma or Bachelor's degree in Business Administration, Marketing, Management or related fields.
• 2–4 years in Sales Support, Customer Service, Administration or Personal Assistant roles.
• Proficient in English and Bahasa Indonesia.
• Advanced skills in Microsoft Excel and PowerPoint for reports and presentations.

Aufgaben

• Support outdoor sales team on quotation generation and appointment setting with potential customers.
• Route qualified opportunities to the appropriate salesperson for further development and closure.
• Maintain customer focus, respond promptly to enquiries including delivery schedules and quotations.
• Resolve customer complaints by driving for solutions and following through to resolution.
• Coordinate travel arrangements and manage calendars for management.
• Handle expense claims and related documentation.

Kenntnisse

Sales support

Customer service

Administration

English

Bahasa Indonesia

Excel

PowerPoint

Ausbildung

Diploma/Bachelor's in Business Admin/Marketing/Management

Jobbeschreibung

Indoor Sales & Personal Assistant Executive

As a Sales Indoor & Personal Assistant Executive, you will support sales operations, customer service, and executive administrative activities to ensure smooth daily business operations. This role requires strong organizational skills, attention to detail, and the ability to coordinate effectively with customers, management, and internal teams.

Key responsibilities

Support outdoor sales team on quotation generation and set up appointments with potential customers

Route qualified opportunities to the appropriate salesperson for further development and closure

Maintain customer focus, strive to exceed customer expectations and respond to customers' enquiries such as delivery schedules and quotations promptly

Resolve customer complaints by being the focal person in driving for solutions

Take ownership of queries and proactively follow through to resolution

Ensure all customers' queries are investigated and resolved, escalating issues to the Reporting Manager if appropriate

Maintain advanced working knowledge of all customer service processes for different business segments and communicate discrepancies/issues to Reporting Manager when necessary

Manage calendars, schedules, and appointments for management

Coordinate travel arrangements, including flight and hotel bookings

Handle expense claims and related documentation

About you

Diploma/Bachelor's Degree in Business Administration, Marketing, Management, or related fields

2-4 years of experience in Sales Support, Customer Service, Administration, Personal Assistant, or similar roles

Strong communication skills in English and Bahasa Indonesia

Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to create professional reports, data analysis, and impactful business presentations

Strong presentation development and formatting skills with excellent attention to detail

Highly organized, detail-oriented, proactive, and able to manage multiple priorities independently

Customer-focused with strong problem-solving and interpersonal skills

Ability to maintain confidentiality and professionalism when handling sensitive information

Experience in B2B sales support or industrial/manufacturing environments is an advantage

Unlock job insights

• What's your expected monthly basic salary?
• How many years' experience do you have as an Assistant Executive?
• Which of the following types of qualifications do you have?
• How many years of Industrial Sales experience do you have?
• How many years' experience do you have as an Indoor Sales Executive?

Phoenix Contact is a global market leader specializing in design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of local market, Phoenix Contact pro-actively grow itself to be technology leader in each of its business fields by developing inspiring and innovative solutions with common benefits for our customers and partners.

At Phoenix Contact, you’ll be a part of a growing team that is dedicated to progress based on mutual-committed spirit, teamwork and honesty. Our company culture encourages creativity as you work with your fellow employees, and recognize individuality to give you room to grow.

To find out more about Phoenix Contact, please visit www.phoenixcontact.com

Phoenix Contact is a global market leader specializing in design and manufacturing of electric interconnection and industrial automation devices. With worldwide coverage and in-depth understanding of local market, Phoenix Contact pro-actively grow itself to be technology leader in each of its business fields by developing inspiring and innovative solutions with common benefits for our customers and partners.

At Phoenix Contact, you’ll be a part of a growing team that is dedicated to progress based on mutual-committed spirit, teamwork and honesty. Our company culture encourages creativity as you work with your fellow employees, and recognize individuality to give you room to grow.

To find out more about Phoenix Contact, please visit www.phoenixcontact.com