Indonesia Key Account Manager, MRO & Industrial Solutions

JD.com Inc.; Kobo Kecil; On-site; IDR 200,000,000 - 450,000,000; Full time

Benefits offered by this job

Annual leave 15+ days

Transportation subsidy

Commercial insurance

Laptop provided

Promotion opportunities

Job summary

JD Industrials, a subsidiary of JD Group, seeks a seasoned KA manager to nurture key customer relationships and lead acquisition of high-potential accounts in the MRO sector within Sulawesi. You will tailor product solutions, coordinate cross-functional resources, and drive end-to-end deal execution to meet growth targets.

The role requires strong communication, negotiation skills, and deep market insight to expand our industrial procurement platform across regional customers and partners in

Qualifications

• Bachelor degree or above, industrial engineering or related majors preferred.
• 5+ years in B2B sales, key account management or industrial product sales; MRO experience preferred.
• Excellent communication and negotiation; able to handle customer needs independently and adapt to market changes.
• Fluent in Chinese; English proficiency preferred; proficient in office software.
• Strong understanding of Sulawesi market and related industries with established contacts advantageous.
• Familiarity with local business practices and challenges in Sulawesi to identify opportunities.

Responsibilities

• Establish and maintain long-term KA relationships; understand customers' business needs and development directions.
• Develop and lead key account acquisition strategy; secure strategic partnerships with new customers.
• Provide tailored product solutions and service models to meet customer needs; coordinate internal resources for end-to-end service.
• Develop KA sales strategies and growth plans to achieve targets; explore new opportunities to increase market share in MRO.
• Train and coach KA team members; ensure high-quality service and efficient processes.
• Monitor market dynamics and competitors; contribute to KA policies and proactive strategies.
• Oversee accounts receivable performance among KA customers and manage credit exposure; ensure timely collection.

Skills

Communication

Negotiation

B2B sales

Market adaptability

Education

Bachelor degree or above

Job description

JD Industrials, a subsidiary of JD Group, seeks a seasoned KA manager to nurture key customer relationships and lead acquisition of high-potential accounts in the MRO sector within Sulawesi. You will tailor product solutions, coordinate cross-functional resources, and drive end-to-end deal execution to meet growth targets.

The role requires strong communication, negotiation skills, and deep market insight to expand our industrial procurement platform across regional customers and partners in