Indonesia Future Students Manager - Recruitment & Partners

Grok Global Services; Indonesia; On-site; IDR 150,000,000 - 210,000,000; Full time

Job summary

Grok Global Services is seeking an Indonesia-based Future Students Manager to support UNSW recruitment efforts from Jakarta. This role focuses on developing and implementing international student recruitment strategies across Indonesia to achieve enrolment targets for UNSW full degree programs.

The successful candidate will liaise with internal teams and external partners, manage a network of agents and schools, and ensure compliant, efficient application processes while representing UNSW and

Qualifications

• Relevant tertiary qualification or equivalent experience in international recruitment.
• Proven ability to manage diverse stakeholders across cultures.
• Strong communication and customer service skills.

Responsibilities

• Support UNSW Indonesia recruitment strategies to achieve enrolment targets.
• Liaise with internal and external stakeholders, including schools and agents.
• Utilise UNSW CRM to track future student data and drive conversions.
• Guide applicants and education partners through application stages.
• Monitor enrolment trends and report to Recruitment Partnerships Manager.
• Represent UNSW and Grok professionally at events and outreach activities.

Skills

CRM experience

Customer service

Stakeholder management

Team collaboration

Excellent communication

English proficiency

Education

Bachelor's degree or equivalent

Tools

CRM software

Job description

Grok Global Services is seeking an Indonesia-based Future Students Manager to support UNSW recruitment efforts from Jakarta. This role focuses on developing and implementing international student recruitment strategies across Indonesia to achieve enrolment targets for UNSW full degree programs.

The successful candidate will liaise with internal teams and external partners, manage a network of agents and schools, and ensure compliant, efficient application processes while representing UNSW and