Indonesia Future Students Lead – Global Recruitment

Grok Global; Indonesia; On-site; IDR 360,000,000 - 600,000,000; Full time

Job summary

Grok Global Services mencari Future Students Manager berbasis di Indonesia untuk mendukung UNSW melalui program kantor kami di Jakarta. Peran ini mengkoordinasikan upaya perekrutan mahasiswa internasional dan bekerja dengan mitra agen, sekolah menengah, sponsor, dan pihak terkait.

Anda akan melaporkan kepada Country Director Indonesia dan memastikan kepatuhan terhadap kebijakan pendidikan nasional, menggunakan CRM UNSW untuk pengelolaan data, serta berkolaborasi dengan tim pemasaran dan

Qualifications

• A relevant tertiary qualification and demonstrated experience or equivalent knowledge.
• Experience dealing with stakeholders from diverse cultural backgrounds.
• Experience operating in a CRM environment.
• Strong customer service and communication skills.
• Ability to work flexibly as part of a team to meet deadlines.
• Commitment to UNSW's aims and values.

Responsibilities

• Support international student recruitment strategies to achieve enrolment targets.
• Provide accurate program advice on undergraduate, postgraduate and pathways.
• Coordinate Indonesia-wide recruitment channels with key stakeholders.
• Develop and implement recruitment sales and marketing plans for the region.
• Manage and monitor partner recruitment networks to meet targets.
• Ensure compliance with ESOS and national codes in all student advice.
• Utilize the UNSW CRM to maximise recruitment and enrolments.
• Guide applicants and agents through application stages with universities.
• Report enrolment trends and contribute to onboarding of new agents.
• Develop relationships with schools, sponsors, and industry bodies to support growth.

Skills

CRM experience

Customer service

Communication skills

Stakeholder management

Teamwork

Multicultural awareness

Education

Tertiary qualification in a relevant field

Tools

CRM software

Job description

Grok Global Services mencari Future Students Manager berbasis di Indonesia untuk mendukung UNSW melalui program kantor kami di Jakarta. Peran ini mengkoordinasikan upaya perekrutan mahasiswa internasional dan bekerja dengan mitra agen, sekolah menengah, sponsor, dan pihak terkait.

Anda akan melaporkan kepada Country Director Indonesia dan memastikan kepatuhan terhadap kebijakan pendidikan nasional, menggunakan CRM UNSW untuk pengelolaan data, serta berkolaborasi dengan tim pemasaran dan