Import & Export Documents controller

PT KARUNA TERRA GLOBAL; Batu Ampar; On-site; IDR 78,120,000 - 133,920,000; Full time

Job summary

PT KARUNA TERRA GLOBAL seeks a documentation specialist to manage import and export paperwork, ensuring accuracy and compliance for international shipments. You will liaise with suppliers, freight forwarders, and customs brokers to streamline clearance and delivery.

The role emphasizes meticulous record-keeping, timely submissions, and proactive problem resolution to prevent delays. Strong communication and attention to detail are essential to support smooth logistics operations.

Qualifications

• Experience preparing and maintaining import/export documents.
• Knowledge of customs documentation and compliance requirements.
• Strong coordination with freight forwarders and internal teams.

Responsibilities

• Prepare, verify, and maintain import/export documents including invoices, packing lists, bills of lading, and origin certificates.
• Ensure documents are accurate, complete, and submitted on time.
• Coordinate with freight forwarders, customs brokers, suppliers, and customers.
• Monitor documentation and follow up on missing or delayed items.
• Ensure compliance with customs, import/export, and company requirements.
• Maintain organized records for audit and reference.
• Support customs clearance and provide required docs.
• Track shipment status and resolve documentation issues with logistics.
• Identify discrepancies and coordinate corrective actions.
• Prepare reports and maintain document tracking for activities.
• Maintain confidentiality and proper control of trade documents.

Job description

Responsible for managing, preparing, reviewing, and maintaining import and export documentation to ensure accurate, timely, and compliant processing of international shipments. Coordinates with internal departments, suppliers, customers, freight forwarders, customs brokers, and relevant authorities to facilitate smooth customs clearance and delivery.

Key Responsibilities:

Prepare, verify, and maintain import and export documents, including commercial invoices, packing lists, bills of lading/air waybills, certificates of origin, permits, and customs documentation.

Ensure all shipping and trade documents are accurate, complete, and submitted within required deadlines.

Coordinate with freight forwarders, customs brokers, shipping lines, suppliers, and customers regarding shipment documentation.

Monitor shipment documentation and follow up on missing, incorrect, or delayed documents.

Ensure documentation complies with applicable customs, import/export, and company requirements.

Maintain organized records of import and export transactions for audit and reference purposes.

Support customs clearance processes and provide required documentation to relevant parties.

Track shipment status and coordinate with logistics teams to resolve documentation-related issues.

Identify discrepancies in documents and coordinate corrective actions promptly.

Prepare reports and maintain document tracking records for import/export activities.

Ensure confidentiality, accuracy, and proper control of all trade and shipping documents.