Immigration Admin Specialist — Hybrid, Global Client Support

PT Tara Kencana Group; Provinsi Bali; Hybrid; IDR 60,000,000 - 90,000,000; Full time

Job summary

PT. Tara Kencana Group in Bali is seeking an Administrative Staff (Full Time) to support visa processing and immigration-related administrative tasks. The role involves handling client documents, coordinating with international clients, and maintaining accurate records across multiple services.

You will work in a hybrid setup (3 days in the office, 2 days from home) and travel to immigration offices as needed. Strong English skills and prior visa administration experience are a plus.

Qualifications

• D1 diploma in any field; admin or business administration preferred.
• Fluent in English, written and spoken.
• Experience in visa processing or immigration administration is a strong advantage.
• Strong organizational skills and attention to detail.
• Willing to travel to immigration offices and relevant locations.
• Hybrid working arrangement with regular onsite attendance.
• Proficient in MS Office or Google Workspace, especially Excel or Sheets.
• Experience handling foreign clients is an advantage.

Responsibilities

• Handle visa extension, KITAS, legal, and other immigration-related administrative processes.
• Prepare, review, and organize client documents to ensure completeness and accuracy.
• Communicate with clients, primarily foreign nationals, regarding requirements, application updates, and follow-ups.
• Manage client inquiries and administrative coordination across visa, accounting, legal, HR, property, and other company services.
• Follow up on outstanding documents and payments, and maintain accurate client records.
• Handle incoming inquiries through WhatsApp Business and assist with client follow-ups for visa-related services.
• Visit immigration offices and other relevant institutions when required.
• Maintain organized administrative records, spreadsheets, and document tracking systems.

Skills

Fluent in English

Organization skills

Attention to detail

Communication with international p l i

Education

Diploma (D1) in any field

Tools

Microsoft Office

Google Workspace

Excel

Job description

PT. Tara Kencana Group in Bali is seeking an Administrative Staff (Full Time) to support visa processing and immigration-related administrative tasks. The role involves handling client documents, coordinating with international clients, and maintaining accurate records across multiple services.

You will work in a hybrid setup (3 days in the office, 2 days from home) and travel to immigration offices as needed. Strong English skills and prior visa administration experience are a plus.