IFM Facility Administrator & Vendor Performance Lead

PT DyKa Konsultama; Jakarta Pusat; On-site; IDR 78,120,000 - 122,760,000; Full time

Job summary

PT DyKa Konsultama is seeking a Facility Administrator Specialist in Jakarta Raya to manage properties and oversee vendors ensuring alignment with IFM KPIs. The role focuses on soft and hard services, audits, and continuous improvement of facility operations.

You will coordinate with vendors, monitor service quality, and drive efficient, compliant service delivery while maintaining strong relationships with business units.

Qualifications

• Professional experience in facility (soft service & hard service) minimal 3 years.
• Excellent communication in English and Chinese (Mandarin) and have reporting skills.
• Able to analyze workflow, data & CMMS, work order system, and acceptance.

Responsibilities

• Manage properties and oversee vendor activities to meet IFM KPI.
• Oversee vendor work to ensure compliance with business guidelines and service quality.
• Arrange yearly audits for soft/hard services (e.g., ISO, local HSE, Quality).
• Develop and maintain positive relationships with business units and vendors.
• Ensure day-to-day service delivery end-to-end and acceptance.

Skills

Vendor management

Communication skills

CMMS

Work order system

Tools

CMMS

Work order system

Job description

PT DyKa Konsultama is seeking a Facility Administrator Specialist in Jakarta Raya to manage properties and oversee vendors ensuring alignment with IFM KPIs. The role focuses on soft and hard services, audits, and continuous improvement of facility operations.

You will coordinate with vendors, monitor service quality, and drive efficient, compliant service delivery while maintaining strong relationships with business units.