Senior Facilities Management Lead (Jakarta)

Cushman & Wakefield; Jakarta Utara; On-site; IDR 900,000,000 - 1,500,000,000; Full time

Benefits offered by this job

Global company

Diversity and Inclusion

Employee benefits program

Job summary

Cushman & Wakefield is seeking a Senior Facilities Management Lead in Jakarta to steer the delivery of integrated FM services across a complex corporate portfolio. You will lead operations across engineering, workplace services, vendor performance, and governance, while building trusted relationships with senior stakeholders and developing strong teams.

The role requires 7–10 years in facilities management, with proven leadership in multi-site environments.

Qualifications

• Bachelor's degree in a relevant field; FM qualifications are advantageous.
• Strong leadership and stakeholder management capabilities.
• Experience delivering complex corporate facilities and site services.

Responsibilities

• Lead delivery and continuous improvement of Integrated FM services across Indonesia.
• Oversee budgets, contracts, procurement, and performance against SLAs.
• Develop high-performing FM teams and maintain governance and risk controls.

Skills

Facilities Management

Leadership

Budget management

Vendor management

Multinational environment

Education

Bachelor's degree in Facilities Management, Engineering, Corporate Real Estate, Property Management, or related field

Job description

Senior Facilities Management Lead (Jakarta)

Job Description Summary

Lead the delivery and continuous improvement of Integrated Facilities Management (IFM) services across a complex corporate portfolio in Indonesia. This role provides operational leadership across facilities, engineering, workplace services, vendor management, financial performance, and governance while building trusted relationships with senior stakeholders and developing high-performing operational teams.

About the Role

Provide leadership and oversight across Facilities Management operations in Indonesia, ensuring consistent delivery of engineering, maintenance, workplace, life safety, and site services in accordance with contractual requirements, service levels, and operational standards. Build trusted relationships with senior client stakeholders, internal business partners, landlords, and service providers, acting as a key escalation point for operational matters while proactively identifying solutions that enhance service delivery and workplace experience. Drive operational and commercial performance through effective management of budgets, forecasts, expenditure, contracts, procurement, vendor performance, KPIs and SLAs, while identifying opportunities to improve efficiency and optimize costs. Lead governance, compliance, risk management, business continuity, and operational improvement initiatives, ensuring appropriate processes, documentation, reporting, and controls are consistently maintained across the portfolio. Lead, coach, and develop Facilities Management teams and service partners, fostering a culture of accountability, collaboration, safety, and continuous improvement while supporting broader business and operational priorities.

About You

Bachelor's degree in Facilities Management, Engineering, Corporate Real Estate, Property Management, Business Administration, or a related discipline; relevant professional FM or engineering qualifications would be advantageous. Minimum 7–10 years of progressive Facilities Management experience, with demonstrated responsibility for complex corporate facilities, multi-site operations, or integrated FM portfolios; previous leadership experience within an outsourced FM environment is highly advantageous. Strong operational and technical understanding across building services, engineering, workplace operations, vendor management, contracts, compliance, risk, and business continuity, complemented by sound financial and commercial acumen. Proven ability to build credibility with senior stakeholders, lead operational teams and service partners, navigate complex issues, and translate business requirements into practical and effective facilities solutions. Excellent communication and leadership skills in Bahasa Indonesia and English, with a proactive, solutions-oriented approach and the capability to operate effectively within a complex multinational environment.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company
• Career development and a promote from within culture
• An organisation committed to Diversity and Inclusion
• we reward with a comprehensive employee benefits program.

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities. We have a vision of the future, where people simply belong. That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day.

We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it.

About Cushman & Wakefield

Cushman & Wakefield Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a leading global commercial real estate services firm for occupiers and investors with approximately 53,000 employees in over 350 offices and nearly 60 countries. In 2025, the firm reported revenue of $10.3 billion across its core service lines of services, Leasing, Capital markets, and Valuation and other. Built around the belief that Better never settles, the firm receives numerous industry and business accolades for its award-winning culture.

For additional information, visit www.cushmanwakefield.com