Human Resource & Operational Staff (Mandarin Speaker)

PT. Gree Electric Appliances Indonesia; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 60,000,000 - 120,000,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training & development

Inclusive workplace culture

Job summary

PT. Gree Electric Appliances Indonesia in Medan, North Sumatra, is seeking a Human Resource & Operational Staff (Mandarin Speaker) to support HR operations and coordinate with Mandarin-speaking stakeholders.

This full-time role involves HR admin tasks, onboarding, recruitment support, attendance management, and HR reporting, with emphasis on confidentiality and Indonesian HR practices.

Candidates fluent in Mandarin and proficient in MS Office are encouraged to apply.

Qualifications

• Fluent in Mandarin Chinese (spoken and written) at a professional level.
• Proven experience in human resources administration or HR-related roles.
• Strong organizational and time management skills with the ability to manage multiple tasks.
• Excellent attention to detail and accuracy in documentation.
• Proficiency in Microsoft Office and HR management systems.
• Ability to maintain confidentiality and handle sensitive information.
• Strong interpersonal skills and teamwork across diverse groups.
• Understanding of Indonesian employment law and HR best practices.

Responsibilities

• Provide administrative support to HR, including records management, payroll assistance, and documentation processing.
• Serve as translator and liaison between the company and Mandarin-speaking employees and stakeholders.
• Assist in recruitment, screening applications, scheduling interviews, and maintaining candidate databases.
• Support onboarding and induction with accurate documentation completion.
• Manage attendance, leaves, and performance-related records.
• Coordinate with operations to implement HR policies consistently.
• Maintain confidentiality of sensitive HR information and compliance with data protection.
• Organize HR events, trainings, and employee engagement activities.
• Prepare HR reports and maintain HR databases and filing systems.
• Handle inquiries regarding HR policies, benefits, and employment matters.

Skills

Mandarin fluency

HR administration

Organizational skills

Attention to detail

MS Office & HR systems

Confidentiality

Interpersonal skills

Indonesian employment law awareness

Tools

HRIS

Payroll software

Job description

About us

PT. Gree Electric Appliances Indonesia is a leading manufacturer and distributor of electrical appliances, committed to delivering innovative products and exceptional service to our customers across Indonesia. As part of the global Gree Electric Appliances family, we pride ourselves on maintaining high standards of operational excellence and fostering a dynamic, inclusive workplace culture. We are dedicated to supporting our employees' professional growth and creating an environment where talent can flourish.

About the role

We are seeking a Human Resource & Operational Staff (Mandarin Speaker) to join our team in Medan, North Sumatra. This is a full-time position that plays a vital role in supporting our human resources and operational functions. The role is integral to ensuring smooth HR operations, facilitating communication with our Mandarin-speaking stakeholders, and contributing to the overall efficiency of our organization. Your ability to bridge communication gaps and manage HR-related administrative tasks will be essential to the success of our growing regional operations.

Key responsibilities

• Provide administrative support to the Human Resources department, including employee records management, payroll assistance, and documentation processing
• Serve as a translator and communication liaison between the company and Mandarin-speaking employees, partners, and stakeholders
• Assist in recruitment processes, including screening of applications, scheduling interviews, and maintaining candidate databases
• Support the onboarding and induction of new employees, ensuring all necessary documentation is completed accurately
• Manage employee attendance records, leave requests, and performance-related documentation
• Coordinate with operational teams to ensure HR policies and procedures are consistently implemented across the organization
• Maintain confidentiality of sensitive HR information and comply with data protection regulations
• Support the organization of HR-related events, training sessions, and employee engagement activities
• Assist in the preparation of HR reports and maintain accurate HR databases and filing systems
• Handle inquiries from employees regarding HR policies, benefits, and employment-related matters

What we're looking for

• Fluency in Mandarin Chinese (spoken and written) at a professional level,
• Proven experience in human resources administration or HR-related roles
• Strong organizational and time management skills, with the ability to manage multiple tasks and priorities effectively
• Excellent attention to detail and accuracy in documentation and record-keeping
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and HR management systems
• Ability to maintain confidentiality and handle sensitive information with discretion
• Strong interpersonal skills and the ability to work collaboratively with diverse teams
• Understanding of Indonesian employment law and HR best practices

What we offer

At PT. Gree Electric Appliances Indonesia, we are committed to supporting the wellbeing and professional development of our employees. We offer a competitive compensation package commensurate with experience and qualifications. Our benefits include access to health insurance, paid leave, and opportunities for professional development and training. We foster a collaborative and inclusive workplace culture where your contributions are valued and recognised. We encourage work-life balance and provide a supportive environment where you can grow your career alongside our organisation. We welcome applications from all qualified candidates and are committed to creating an inclusive recruitment process.