Hub Jr. Manager

ASTRO; Cikoko; On-site; IDR 180,000,000 - 300,000,000; Full time

Job summary

ASTRO, Indonesia's first on-demand grocery platform, is seeking a Hub Manager to oversee daily hub operations, optimize resources, and ensure SOP compliance in a dynamic logistics environment.

You will lead cross-functional teams, drive SLA performance and cost efficiency, and hire and coach staff to deliver excellent service. Join a fast-growing team shaping rapid delivery.

Qualifications

• Bachelor's degree in Operations Management or related field.
• Experience in vendor management and project management.
• Experience in inventory management and logistics.

Responsibilities

• Develop strategic hub plans to achieve KPI results and align with company goals.
• Plan resources (manpower, equipment, space) for fluctuating weekly/monthly volume.
• Maintain hub SOPs and processes in assigned areas.
• Propose improvements to management to boost hub performance.
• Oversee daily operations to meet SLA and SOP compliance.
• Lead troubleshooting in the hub and resolve issues.
• Monitor hub performance for service, cost, and productivity metrics.
• Maintain daily/weekly/monthly performance reports and team development.

Skills

Leadership

Vendor management

Inventory management

Project management

Analytical thinking

People management

Communication

Education

Bachelor's degree in Operations Management

Industrial Engineering

Supply Chain Management

Job description

Indonesia's first and fastest-growing on-demand platform for groceries and essentials.

Anything you need, fast.

Astro is Indonesia's first quick commerce company that delivers groceries and essentials to your door within 15 minutes. 24 hours a day, 7 days a week.

Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced. Download our app now to experience and enjoy the new definition of fast!

Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!

About this Position

We are looking for a Hub Manager who is responsible for overseeing daily hub operations, optimizing resources and operational performance, ensuring compliance with standard operating procedures, and leading cross-functional teams to achieve service level agreements (SLA), productivity, cost efficiency, and operational excellence in a dynamic logistics environment.

Job Description

As our Astronaut, your missions are:

• Develop strategic plans to achieve KPI results; Sets quantifiable expectations that align with the company goals.
• Develop tactical hub planning in terms of resources (manpower, equipment, space, etc) in line with fluctuation of weekly/monthly volume within his/her area.
• Develop and maintain Hub standard operating procedures & processes in assigned areas.
• Analyze and propose new ways of working to the management in order to improve the overall Hub performance.
• Oversee daily operations to meet SLA and ensure full compliance of hub operational process & policies.
• Lead the troubleshooting efforts on the assigned area hub and solve the problems.
• Monitor & update hub operational performance in terms of its service, cost, productivity & efficiency.
• Establish & keep track of daily/weekly/monthly hub performance report in terms of its services, productivity, efficiency & cost.
• Responsible for overall team management, including hiring, goal setting and delegation of work, training and development, coaching/mentoring and completing performance evaluations that are supported by collaboration with stakeholders.

Job Requirements:

In order to launch the missions successfully, you need to have:

• Bachelor's Degree from Operations Management, Industrial Engineering, Supply Chain Management or any related field.
• Good knowledge in vendor’s management & project management
• Has experience in inventory management
• Minimum 5 years of working experience as a Hub Area Manager from a Logistic , E-commerce background.
• Demonstrated ability to deal with ambiguity, and manage changing priorities.
• Strong sense of need for achievement of goals and successes.
• Outgoing with a positive and proactive approach.
• Has a positive approach to work with a flexible can-do attitude.
• Leadership skills to influence, attract, motivate and develop team members for high performance
• Strong background in managing people/staff in multiple levels
• Ability to anticipate and identify problems and use fact-based analysis to develop effective and efficient solutions.
• Strong numerical and analytical ability.
• Excellent interpersonal skills and a collaborative management style