HR Operations Specialist: Data, Compliance & Service Excellence

Pt Ruang Raya Indonesia (Ruangguru); Palembang; Presencial; IDR 72.000.000 - 144.000.000; Jornada completa

Descripción de la vacante

Pt Ruang Raya Indonesia (Ruangguru) is seeking an HR Operations Coordinator to manage diverse HR operations tasks including data administration, time/attendance, and exit processing. You will ensure accuracy and compliance across HR systems and partner with stakeholders to drive service quality.

The role emphasizes data integrity, governance, and collaboration with vendors and HR teams to deliver timely HR services.

Formación

• Bachelor's degree in a related field or equivalent experience.

Responsabilidades

• Delivers HR operations services for assigned populations including employee data administration, time and attendance, position management, performance and metrics tracking, and exit processing.
• Applies employment law, data privacy and internal policy requirements to routine HR operational processes; maintains documentation and communicates required actions to employees and managers.
• Supports implementation and execution of HR operations standards, SOPs, control checklists and documentation to aid audit readiness and governance.
• Manages data consistency across HR systems; performs transaction checks, reconciles data and escalates discrepancies to support payroll, reporting and compliance.
• Collects and maintains HR operations data, assesses processes for trends and risks, and supports automation and standardization initiatives.
• Collaborates with business stakeholders and HR partners to gather service information and align with business needs.
• Coordinates with HR vendors and technology teams; tracks deliverables and supports system implementations, upgrades and testing.
• Responds to HR operations inquiries and documents resolutions; escalates nonroutine matters accordingly.

Conocimientos

English proficiency

Educación

Bachelor's degree in a related field

Descripción del empleo

Pt Ruang Raya Indonesia (Ruangguru) is seeking an HR Operations Coordinator to manage diverse HR operations tasks including data administration, time/attendance, and exit processing. You will ensure accuracy and compliance across HR systems and partner with stakeholders to drive service quality.

The role emphasizes data integrity, governance, and collaboration with vendors and HR teams to deliver timely HR services.