HR Operations & Shared Services Manager

PT Yupi Indo Jelly Gum; Gunung Putri; On-site; IDR 250,000,000 - 420,000,000; Full time

Job summary

PT Yupi Indo Jelly Gum is seeking a seasoned HR Operations Manager to oversee the full employee lifecycle, coordinate payroll inputs, BPJS administration, and HR data management across multiple locations. You will lead HR service delivery, address employee inquiries, and ensure compliance with policies and SLAs.

The role requires strong leadership and deep knowledge of Indonesian labor regulations, payroll processes, HRIS, and Excel.

Qualifications

• Bachelor's degree in HR, Management, Psychology, Business Administration, or related fields.
• Minimum 5–7 years of experience in HR Operations, HR Shared Services, Payroll, or related HR functions.
• At least 1–2 years of supervisory or team management experience preferred.
• Strong knowledge of Indonesian labor regulations, payroll processes, BPJS, HRIS, and Microsoft Excel.

Responsibilities

• Oversee HR administration across the employee lifecycle, including onboarding, employee movements, contracts, and offboarding.
• Coordinate payroll inputs, BPJS administration, employee benefits, and HR data management.
• Manage HR service delivery, employee inquiries, and operational issue resolution.
• Ensure compliance with HR policies, SOPs, labor regulations, and service level agreements (SLAs).
• Lead HR operations teams, monitor service performance, and drive process improvements and HR digitalization.

Skills

Leadership

Analytical

Communication

Problem-solving

Multi-location operations

Education

Bachelor's degree in HR/Management/Psychology/Business Admin

Tools

HRIS

Microsoft Excel

Job description

PT Yupi Indo Jelly Gum is seeking a seasoned HR Operations Manager to oversee the full employee lifecycle, coordinate payroll inputs, BPJS administration, and HR data management across multiple locations. You will lead HR service delivery, address employee inquiries, and ensure compliance with policies and SLAs.

The role requires strong leadership and deep knowledge of Indonesian labor regulations, payroll processes, HRIS, and Excel.