Housekeeping Team Lead: Elevate Guest Experience

ibis, ibis Styles, ibis budget; Kota Bandung; On-site; IDR 44,640,000 - 78,120,000; Full time

Job summary

ibis Bandung is seeking a Housekeeping Supervisor to oversee daily operations, maintain cleanliness standards and support a guest-centric team in a fast-paced hotel environment.

You will conduct room and public area inspections, coordinate staff, ensure HACCP hygiene, and collaborate with other departments to meet ibis standards. Prior supervisory experience in hotel housekeeping is required, with strong leadership and communication skills.

Qualifications

• Minimum 2 years of experience in Housekeeping, preferably in a supervisory position.
• Good knowledge of hotel housekeeping operations and room inspection.
• Strong leadership, communication, and organizational skills.
• Able to work under pressure and manage a team effectively.

Responsibilities

• Supervise daily housekeeping operations and ensure cleanliness standards are maintained.
• Conduct room and public area inspections.
• Coordinate housekeeping team activities and monitor staff performance.
• Ensure rooms are cleaned and ready according to hotel standards.
• Handle guest requests and coordinate with other departments.
• Ensure compliance with HACCP procedures, hygiene, sanitation, and hotel safety standards.

Skills

Leadership

Communication

Organizational skills

Team management

Job description

ibis Bandung is seeking a Housekeeping Supervisor to oversee daily operations, maintain cleanliness standards and support a guest-centric team in a fast-paced hotel environment.

You will conduct room and public area inspections, coordinate staff, ensure HACCP hygiene, and collaborate with other departments to meet ibis standards. Prior supervisory experience in hotel housekeeping is required, with strong leadership and communication skills.