Hotel Housekeeping Supervisor — Lead Rooms & Public Areas

Pullman Hotels & Resorts; Indonesia; On-site; IDR 55,800,000 - 89,280,000; Full time

Benefits offered by this job

Career growth

Dynamic work environment

Accor Hotels affiliation

Job summary

Pullman Jakarta Indonesia is seeking a Housekeeping Supervisor to oversee room attendants and public areas, ensuring cleanliness, comfort, and the highest guest service standards throughout the hotel. You will lead, train, and motivate the housekeeping team, coordinate with Front Office for status updates and special requests, and ensure compliance with health, safety, and hygiene protocols.

This role requires strong leadership, attention to detail, and the ability to work under pressure in a

Qualifications

• Minimum 2 years in housekeeping, supervisory experience preferred.
• Strong attention to detail and organizational skills.
• Good communication and leadership abilities.
• Ability to work under pressure and manage a team.
• Basic computer knowledge; Opera housekeeping system is a plus.

Responsibilities

• Supervise daily housekeeping operations to meet hotel standards.
• Inspect guest rooms, corridors, and public areas regularly.
• Coordinate with Front Office for room status and guest requests.
• Train and motivate housekeeping staff.
• Monitor supplies and equipment usage.
• Handle guest requests and complaints professionally.
• Assist in scheduling and daily briefings.
• Ensure health, safety and hygiene standards are followed.

Skills

Housekeeping supervision

Attention to detail

Organizational skills

Communication

Leadership

Team management

Opera knowledge

Tools

Opera

Job description

Pullman Jakarta Indonesia is seeking a Housekeeping Supervisor to oversee room attendants and public areas, ensuring cleanliness, comfort, and the highest guest service standards throughout the hotel. You will lead, train, and motivate the housekeeping team, coordinate with Front Office for status updates and special requests, and ensure compliance with health, safety, and hygiene protocols.

This role requires strong leadership, attention to detail, and the ability to work under pressure in a