Hotel General Manager – Brand & Operations Leader

Rgf Hr Agent Indonesia; Cikarang; On-site; IDR 300,000,000 - 600,000,000; Full time

Job summary

Four Points by Sheraton Cikarang is seeking a Hotel Manager to oversee property operations across Front Office, Food & Beverage, Housekeeping, Engineering, and Events. The role reports to the General Manager and drives brand standards, guest satisfaction, and financial performance at the Cikarang site.

The ideal candidate has prior hotel management experience in Indonesia, preferably with pre-opening or conversion projects, strong Bahasa Indonesia communication skills, and a proven ability to

Qualifications

• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years' experience in the management operations.
• OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years' experience in the management operations.

Responsibilities

• Keeps operations focused on guest satisfaction and financial results.
• Reviews financial reports to assess performance against budget.
• Leads property operations and ensures brand service strategy is implemented.
• Hires and develops the operations management team and maintains service standards.

Education

2-year degree

4-year bachelor's degree

Job description

Four Points by Sheraton Cikarang is seeking a Hotel Manager to oversee property operations across Front Office, Food & Beverage, Housekeeping, Engineering, and Events. The role reports to the General Manager and drives brand standards, guest satisfaction, and financial performance at the Cikarang site.

The ideal candidate has prior hotel management experience in Indonesia, preferably with pre-opening or conversion projects, strong Bahasa Indonesia communication skills, and a proven ability to