Hotel E‑Commerce & Digital Growth Lead

Kempinski Hotels SA; Jakarta Pusat; Hybrid; IDR 350,000,000 - 550,000,000; Full time

Benefits offered by this job

None

Job summary

Kempinski Hotels SA in Jakarta is seeking an experienced Ecommerce & Digital Strategy Manager to lead the hotel's online presence and digital distribution. This fixed-term, full-time role requires coordinating content, campaigns, and collaboration with brand and regional teams.

Responsibilities include optimizing the website, managing third-party portals, and driving online revenue growth through analytics and conversion optimization, while ensuring brand consistency across channels.

Qualifications

• Experience in ecommerce/digital distribution in hospitality preferred.
• Strong analytical skills and ability to translate data into action.
• Knowledge of content management and digital marketing principles.
• Ability to collaborate with cross-functional teams and regional offices.

Responsibilities

• Ensure accuracy of property content on digital platforms and third-party portals.
• Analyze brand.com statistics and develop strategies to improve KPI performance.
• Drive online revenue by achieving targeted website sales and revenue share.
• Optimize traffic acquisition and improve conversion rates across channels.
• Maintain consistent brand delivery across social and digital channels per guidelines.
• Support brand/regional/corporate projects and ensure online presence aligns with strategy.

Job description

Kempinski Hotels SA in Jakarta is seeking an experienced Ecommerce & Digital Strategy Manager to lead the hotel's online presence and digital distribution. This fixed-term, full-time role requires coordinating content, campaigns, and collaboration with brand and regional teams.

Responsibilities include optimizing the website, managing third-party portals, and driving online revenue growth through analytics and conversion optimization, while ensuring brand consistency across channels.