eCommerce & Digital Strategy Manager (Local Hire)

Kempinski Hotels SA; Jakarta Pusat; Hybrid; IDR 350,000,000 - 550,000,000; Full time

Benefits offered by this job

None

Job summary

Kempinski Hotels SA in Jakarta is seeking an experienced Ecommerce & Digital Strategy Manager to lead the hotel's online presence and digital distribution. This fixed-term, full-time role requires coordinating content, campaigns, and collaboration with brand and regional teams.

Responsibilities include optimizing the website, managing third-party portals, and driving online revenue growth through analytics and conversion optimization, while ensuring brand consistency across channels.

Qualifications

• Experience in ecommerce/digital distribution in hospitality preferred.
• Strong analytical skills and ability to translate data into action.
• Knowledge of content management and digital marketing principles.
• Ability to collaborate with cross-functional teams and regional offices.

Responsibilities

• Ensure accuracy of property content on digital platforms and third-party portals.
• Analyze brand.com statistics and develop strategies to improve KPI performance.
• Drive online revenue by achieving targeted website sales and revenue share.
• Optimize traffic acquisition and improve conversion rates across channels.
• Maintain consistent brand delivery across social and digital channels per guidelines.
• Support brand/regional/corporate projects and ensure online presence aligns with strategy.

Job description

eCommerce & Digital Strategy Manager (Local Hire)

Department: Digital Strategy & Web

Employment Type: Fixed Term - Full Time

Location: Indonesia - Jakarta

Description

Manage the hotel's website and position it as the priority channel of electronic distribution, manage the hotel's online platforms and digital media campaigns and optimise the hotel's overall digital presence.

Key Responsibilities

• Ensure the accuracy of property content and presentation on all digital platforms, aswell as third-party portals and websites where the hotel is listed and distributes inventory
• Report, analyse and act upon brand.com statistics and constantly come up with strategies to enhance performance and Key Performance Indicators (KPIs)
• Responsible for reaching the targeted website sales and revenue share
• Optimise the traffic acquisition strategy and conversion rate
• Ensure consistent brand delivery through social and digital channels in line with corporate guidelines
• Support the implementation of the strategies and projects of the brand and its regional and corporate offices
• Take ownership of the hotel's presence online and its representation across all digital platforms