Hospitality Assistant Manager — People & Service

Pt Wajah Rejuvenasi Perempuan Indonesia; Jawa Barat; On-site; IDR 150,000,000 - 210,000,000; Full time

Job summary

JW Marriott Jakarta is seeking an HR Assistant Manager – People Engagement to lead guest service standards, staff development, and engagement initiatives across the hotel. The role covers recruitment support, training, scheduling, coaching, and ensuring adherence to safety and hospitality policies.

Education: High school diploma or GED; Related work experience: at least 2 years; Supervisory experience: at least 1 year.

Qualifications

• Education: High school diploma or GED equivalent.
• Related work experience: At least 2 years.
• Supervisory experience: At least 1 year.

Responsibilities

• Ensure staff works as a team to provide optimum service and meet guest needs.
• Inspect grooming and attire; rectify deficiencies.
• Complete opening/closing duties and stock checks; ensure supplies are available.
• Assist management in hiring, training, scheduling, evaluating, coaching, and motivating staff.
• Uphold safety policies, confidentiality, and Marriott standards.

Education

High school diploma or GED equivalent

Job description

JW Marriott Jakarta is seeking an HR Assistant Manager – People Engagement to lead guest service standards, staff development, and engagement initiatives across the hotel. The role covers recruitment support, training, scheduling, coaching, and ensuring adherence to safety and hospitality policies.

Education: High school diploma or GED; Related work experience: at least 2 years; Supervisory experience: at least 1 year.