Compliance Assistant Manager

Pt Bussan Auto Finance (Baf); Jawa Barat; On-site; IDR 72,000,000 - 144,000,000; Full time

Job summary

Marriott Hotels Central Jakarta is seeking a hands-on team leader to ensure exceptional guest service. You will supervise dining room operations, manage opening/closing duties, and maintain high standards of grooming and safety.

Responsibilities include assisting management with hiring, training, scheduling, and coaching staff, while ensuring adherence to company policies and procedures and protecting assets. A positive, guest-focused attitude is essential.

Qualifications

• High school diploma or GED required.
• At least 2 years related work experience preferred.
• At least 1 year in a supervisory role preferred.

Responsibilities

• Lead staff to ensure optimum service and teamwork.
• Inspect grooming, attire, and ensure professional appearance.
• Handle opening/closing duties, setup, and inventory of supplies.
• Monitor dining room operations for seating, safety, and guest well-being.
• Coordinate maintenance work orders and report issues to management.
• Support hiring, training, scheduling, and coaching of employees.
• Uphold safety policies and protect company assets.
• Greet guests and respond to service needs with a courteous attitude.

Education

High school diploma or GED

2+ years related work experience

1+ year supervisory experience

Job description

Job Description

**Additional Information**

**Job Number**

**Job Category** Food and Beverage & Culinary

**Location** Jl. Gelora V No.15, Central Jakarta, Jakarta, Indonesia, 10270

Central Jakarta Marriott

VIEW ON MAP ( Full Time

**Located Remotely?** N

**Position Type** Non-Management

**POSITION SUMMARY**

Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

**PREFERRED QUALIFICATIONS**

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2 years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott