Hospitality Sales & Marketing Coordinator

Pt. Makmur Cipta Rasa; Manado; On-site; IDR 48,000,000 - 72,000,000; Full time

Job summary

JW Marriott in Manado, Indonesia seeks a Guest Relations Associate to support Sales & Marketing activities for the resort, ensuring guests receive warm, attentive service from first greeting to farewell. You will assist with proposals, contracts, and banquet event orders, coordinate with departments, and respond to inquiries by phone and email while promoting the JW Marriott brand.

This role requires strong communication, teamwork, and a professional appearance, with a commitment to Marriott’s

Qualifications

• High school diploma or GED required.
• Minimum 1 year related work experience.
• No supervisory experience required.

Responsibilities

• Support Sales & Marketing with documents and proposals.
• Answer guest questions about facilities, rates, packages.
• Serve as contact for clients via phone and email.
• Follow company policies and maintain confidentiality.

Skills

Customer service

Communication

Education

High school diploma or GED

Job description

JW Marriott in Manado, Indonesia seeks a Guest Relations Associate to support Sales & Marketing activities for the resort, ensuring guests receive warm, attentive service from first greeting to farewell. You will assist with proposals, contracts, and banquet event orders, coordinate with departments, and respond to inquiries by phone and email while promoting the JW Marriott brand.

This role requires strong communication, teamwork, and a professional appearance, with a commitment to Marriott’s