Hospitality Partnerships Intern: Guest Services

Pt Paragon Pratama Teknologi; Jakarta Pusat; On-site; IDR 44,640,000 - 72,540,000; Full time

Job summary

Marriott International operates JW Marriott properties worldwide. This role at a JW Marriott hotel in Surabaya seeks a non-management Front Desk/Guest Services Associate to greet guests, provide information on amenities, directions, and local attractions, and coordinate with departments to resolve requests.

You will follow all company policies, maintain professional appearance, and ensure guest satisfaction.

Qualifications

• Education requirement: High school diploma or GED.
• No prior related work experience required.
• Commitment to equal opportunity employment.

Responsibilities

• Greet and assist guests at the front desk and in public areas.
• Provide directions and information about amenities and local attractions.
• Coordinate with departments to fulfill guest requests.
• Record and relay messages accurately and professionally.
• Maintain professional appearance and follow Marriott policies.

Skills

Communication

Guest service

Teamwork

Attention to detail

Education

High school diploma or GED

Job description

Marriott International operates JW Marriott properties worldwide. This role at a JW Marriott hotel in Surabaya seeks a non-management Front Desk/Guest Services Associate to greet guests, provide information on amenities, directions, and local attractions, and coordinate with departments to resolve requests.

You will follow all company policies, maintain professional appearance, and ensure guest satisfaction.