Head of Field Operations & Technical Assurance

Cotecna; Jakarta Pusat; On-site; IDR 900,000,000 - 1,300,000,000; Full time

Job summary

Cotecna is seeking a Manager – Field Operations to lead technical assurance, governance, and quality oversight for inspection activities across multiple locations. You will ensure compliance with procedures, accreditation standards, and client expectations, while guiding field teams and driving continuous improvement.

The role requires strong leadership, deep TIC industry knowledge, and hands-on experience in inspection methods, sampling, and supervision, with fluency in Bahasa Indonesia and

Qualifications

• Bachelor's or Diploma in Engineering, Maritime Studies, Agriculture, Science, Business or related fields.
• Minimum 5 years in TIC industry with field operations leadership experience.
• Experience in Agriculture, Coal, or Mineral inspection is preferred.
• Knowledge of ISO/IEC 17020 and ISO 9001 is desirable.

Responsibilities

• Lead technical assurance and quality oversight for all inspection and field service activities.
• Ensure compliance with procedures, accreditation requirements, industry standards, and regulatory requirements.
• Develop and maintain technical procedures, work instructions, and reporting standards.
• Provide technical guidance and governance to operations across locations.
• Review issues, complaints, and non-conformities including corrective actions.
• Support competency development and training programs for inspection personnel.
• Drive continuous improvement in inspection quality and risk management.
• Support audits and accreditation assessments.
• Provide technical support for business development and new services.

Skills

Leadership

Technical analysis

Root-cause analysis

Problem solving

Communication

Education

Engineering/Bachelor degree

Job description

Cotecna is seeking a Manager – Field Operations to lead technical assurance, governance, and quality oversight for inspection activities across multiple locations. You will ensure compliance with procedures, accreditation standards, and client expectations, while guiding field teams and driving continuous improvement.

The role requires strong leadership, deep TIC industry knowledge, and hands-on experience in inspection methods, sampling, and supervision, with fluency in Bahasa Indonesia and