Area Manager Cab. Dumai

Cotecna com; Dumai; On-site; IDR 300,000,000 - 540,000,000; Full time

Job summary

Cotecna is seeking an Area Manager for the Riau–Dumai branch to lead all daily operations, ensuring safety, efficiency, and adherence to standards. You will optimize manpower, equipment and processes while maintaining strong client relationships and compliance with regulations.

The role requires 5+ years in TIC, leadership experience, and fluency in Bahasa Indonesia and English, with a robust network in the region to support growth and service delivery.

Qualifications

• Diploma or Bachelor's Degree in Engineering, Marine, Agriculture, Science, Business, Management, or related disciplines.
• Minimum 5 years of TIC industry experience including operational leadership or supervisory roles.
• Experience in Agriculture inspection is preferred.
• Strong understanding of operational practices and local business environment.
• Extensive network with clients, government bodies, port authorities and stakeholders.
• Proven leadership, decision-making, communication and problem solving.

Responsibilities

• Lead and oversee all operational activities within the assigned area to ensure safe, efficient, and compliant service delivery.
• Plan, coordinate and optimize manpower, equipment and resources to meet client requirements.
• Monitor performance and implement improvements to achieve productivity, quality and service objectives.
• Build and maintain relationships with clients, authorities, partners and stakeholders.
• Ensure compliance with policies, regulations and HSE standards.
• Coach and develop operational personnel to enhance competency and effectiveness.
• Support business development by identifying opportunities and providing operational input for tenders.

Skills

Leadership

Communication

Problem solving

Team coaching

Education

Diploma or Bachelor’s Degree in Engineering/Marine/ Agriculture/Science/Business/Management

Job description

Cotecna is a leading provider of testing, inspection and certification services. Founded in Switzerland in 1974, Cotecna started off as a family business and has now grown to become a world-class international player with over 7000 employees in more than 140 offices across 50 countries.

Mission of the Role

The Area Manager for branch Riau - Dumai is responsible for leading and overseeing all operational activities within the assigned area, ensuring services are delivered safely, efficiently, and in accordance with company standards and client requirements. This role is accountable for operational performance, resource planning, client relationship management, and the effective supervision of field personnel.

Working closely with internal departments and external stakeholders, the Area Manager plays a key role in maintaining service quality, supporting business growth, and strengthening Cotecna's presence within the assigned region.

Key Responsibilities

Lead and oversee all operational activities within the assigned area to ensure safe, efficient, and compliant service delivery.

Plan, coordinate, and optimize manpower, equipment, and operational resources to meet client requirements.

Monitor operational performance and implement improvements to achieve productivity, quality, and service objectives.

Build and maintain strong relationships with clients, government authorities, business partners, and other key stakeholders.

Ensure compliance with company policies, contractual requirements, applicable regulations, and HSE standards.

Supervise, coach, and develop operational personnel to enhance competency and operational effectiveness.

Support business development activities by identifying business opportunities and providing operational input for new projects and tenders.

Prepare operational reports, analyze performance, and provide recommendations to Management for continuous improvement.

Qualifications, Experience and Technical Skills

Diploma or Bachelor's Degree in Engineering, Marine, Agriculture, Science, Business, Management, or other related disciplines.

Minimum 5 years of experience in the Testing, Inspection, and Certification (TIC) industry, including experience in operational leadership or supervisory roles.

Experience in Agriculture inspection is preferred.

Good understanding of operational practices, inspection processes, and the business environment within the assigned area.

Well-established network with clients, government institutions, port authorities, and other relevant stakeholders is highly preferred.

Strong leadership, decision-making, communication, and problem-solving skills.

Good command of Bahasa Indonesia and English.