Head Barista (New Outlets)

KOPIKINA INDONESIA; Jakarta Utara; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

KOPIKINA INDONESIA is seeking an experienced Lead Barista to supervise and mentor a team of baristas, ensuring consistent beverage quality and exceptional guest service in our Jakarta cafe. You will manage shift schedules, inventory, equipment maintenance, and training on techniques, recipes, and seasonal menus, while upholding health and safety standards in a fast-paced environment.

This role requires 3-5 years in barista work with at least 1 year in a leadership position, plus strong

Qualifications

• 3–5 years as a barista, with 1 year in leadership or supervisory role.
• Expert knowledge of coffee preparation and espresso equipment.
• Strong communication and customer service skills.
• Ability to motivate and manage a team effectively.
• Stand long periods, lift up to 25 lbs in a fast-paced environment.
• Availability to work weekends, evenings, and holidays.

Responsibilities

• Lead and train a team of baristas, providing guidance on techniques and customer service.
• Oversee inventory of coffee beans, syrups, milk, and supplies; ensure timely restocking.
• Ensure adherence to food safety and health regulations; maintain cleanliness of the bar.
• Collaborate on training and development for baristas on new offerings and seasonal menus.
• Manage opening/closing duties and barista scheduling for peak hours.
• Maintain and report on equipment maintenance; ensure machines are clean and functional.

Skills

Coffee preparation

Espresso equipment

Leadership

Customer service

Communication

Tools

POS systems

Cash handling

Job description

Lead the Barista Team: Supervise, train, and mentor a team of baristas, providing guidance on techniques, customer service, and product knowledge.

Quality Control: Ensure the preparation and presentation of coffee and other beverages consistently meet the café's high standards.

Customer Experience: Provide exceptional customer service, interact with customers to create a welcoming atmosphere, and address customer inquiries or concerns.

Inventory Management: Oversee the stock and inventory of coffee beans, syrups, milk, and other supplies; ensure timely ordering and restocking to prevent shortages.

Health & Safety Compliance: Ensure adherence to all food safety and health regulations; maintain cleanliness and organization of the coffee bar and equipment.

Training & Development: Conduct ongoing training and development for baristas to improve their skills and knowledge, including new product offerings and seasonal menu changes.

Menu Creation & Innovation: Collaborate with the management team to introduce new beverages or seasonal specials and assist with menu planning.

Shift Management: Handle daily opening and closing duties, manage the barista schedule, and ensure smooth operations during peak hours.

Equipment Maintenance: Ensure that all coffee equipment (espresso machines, grinders, etc.) is well-maintained, cleaned, and in good working order. Report any issues to management.

Requirements:

Experience: At least 3-5 years of experience as a barista, with at least 1 year in a leadership or supervisory role.

Skills: Expert knowledge of coffee preparation, brewing methods, and espresso equipment.

Customer Service: Strong communication skills with a passion for delivering outstanding customer service.

Leadership: Ability to motivate and manage a team effectively, with excellent problem-solving and decision-making skills.

Physical Requirements: Ability to stand for long periods, lift up to 25 lbs, and work in a fast-paced environment.

Flexibility: Availability to work weekends, evenings, and holidays as needed.

Preferred Qualifications:

Barista certifications or specialized training (e.g., Specialty Coffee Association, barista courses).

Experience with POS systems and cash handling.