Guest Relations Officer

PT. Sentrik Persada Nusantara; Provinsi Bali; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

PT. Sentrik Persada Nusantara in Bali seeks a front-line hospitality professional with a friendly, proactive demeanor and strong communication skills. The role values customer service, relationship building, and the ability to follow up on promotions and sales opportunities.

A high school diploma is required, with a diploma or bachelor’s degree considered a plus, and shift work is expected. Candidates should have 1–2 years of related experience, good grooming, and the language skill in English

Qualifications

• Minimum high school diploma (SMA/SMK); Diploma/Bachelor’s degree is a plus.
• 1–2 years of experience in hospitality, customer service, sales, or related field preferred.
• Friendly, confident, proactive, and excellent in communication.
• Strong customer service and relationship-building skills.
• Comfortable with sales, promotion, and customer follow-up.
• Well-groomed.
• Good command of English is a plus.
• Willing to work on shifts.

Skills

Communication skills

Customer service

Relationship building

Sales skills

English proficiency

Professional appearance

Shift work

Education

High school diploma

Diploma/Bachelor's degree

Job description

• Minimum high school diploma (SMA/SMK); Diploma/Bachelor’s degree is a plus.
• Minimum 1–2 years of experience in hospitality, customer service, sales, or a related field is preferred.
• Friendly, confident, proactive, and excellent in communication.
• Strong customer service and relationship-building skills.
• Comfortable with sales, promotion, and customer follow-up.
• Well-groomed.
• Good command of English is a plus.
• Willing to work on shifts.