Receptionist

Pengiklan Anonim; Jakarta Utara; On-site; IDR 78,120,000 - 100,440,000; Full time

Job summary

Pengiklan Anonim is seeking a front desk professional to manage guest bookings, inquiries and basic payments in a fast-paced venue. The ideal candidate will be friendly, well-spoken in English and Bahasa Indonesia, and proficient with calendar systems and MS Office.

You will handle customer interactions, maintain organized records and support daily front-desk operations with a proactive, detail-oriented approach.

Qualifications

• Bachelor-level education in hospitality, business administration, management or related field.
• Strong spoken and written English and Bahasa Indonesia.
• Excellent customer-facing communication with a friendly and professional demeanor.
• Familiarity with calendar/booking systems and MS Office.
• Ability to multitask and manage time in a fast-paced environment.

Responsibilities

• Handle customer bookings, inquiries and payments.
• Perform basic administrative tasks and record-keeping.
• Provide high-quality customer experiences in a sports/hospitality setting.
• Maintain attention to detail and ensure smooth front-desk operations.
• Work shifts including weekends and public holidays as required.

Skills

Communication

Customer service

Interpersonal skills

Multitasking

Time management

Education

Diploma/Bachelor’s Degree in Hospitality or related field

Tools

Microsoft Office

Booking systems

Job description

Requirements:

• Minimum Diploma/Bachelor’s Degree in Hospitality, Business Administration, Management, or a related field
• Minimum 2-3 years of experience as a Receptionist, Front Desk, Customer Service, Hospitality, or similar role
• Experience in sports, fitness, hospitality, or lifestyle venues is a plus
• Excellent verbal and written communication skills in English and Bahasa Indonesia
• Friendly, professional, and confident when interacting with customers
• Proficient in Microsoft Office and familiar with booking/calendar management systems
• Strong organizational and time management skills
• Able to handle customer bookings, inquiries, payments, and basic administrative tasks
• High attention to detail and able to multitask in a fast-paced environment
• Strong interpersonal and problem-solving skills
• Willing to work shifts, weekends, and public holidays
• Passionate about sports, hospitality, and delivering excellent customer experiences