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iNi ViE; Kuta; On-site; IDR 270,270,270 - 450,450,450; Full time

Job summary

iNi ViE is seeking candidates for customer service roles in their Bali location. The ideal applicant has a high school diploma or Bachelor's degree in Hospitality or a related field and is passionate about delivering exceptional guest experiences.

Successful candidates will bring strong communication skills, an approachable demeanor, and the ability to thrive in a fast-paced environment. Proficiency in English is essential, and knowledge of additional languages is a plus.

Qualifications

• Experience in customer service or hospitality is preferred.
• Fluency in English; additional languages are an advantage.

Responsibilities

• Handle guest inquiries and resolve issues professionally.
• Deliver exceptional guest experiences.

Skills

Customer service orientation

Excellent communication skills

Multitasking

Positive attitude

Education

High school diploma or Bachelor's degree in Hospitality or related field

Tools

Microsoft Office

Hotel management systems

Job description

• High school diploma or Bachelor's degree in Hospitality, Tourism, Communications, or a related field is preferred.
• Previous experience in customer service, front office, hospitality, or a similar role is an advantage.
• Excellent communication and interpersonal skills.
• Friendly, approachable, and professional appearance with a positive attitude.
• Strong customer service orientation and passion for delivering exceptional guest experiences.
• Ability to handle guest inquiries and resolve issues efficiently and professionally.
• Strong organizational and multitasking skills.
• Ability to work well under pressure in a fast-paced environment.
• Basic computer skills, including Microsoft Office and hotel management systems, are an advantage.
• Fluent in English, both written and spoken; additional foreign language skills are an advantage.