Guest Experience Supervisor - Food & Beverage

Loker Solo Raya; Surakarta; Presencial; IDR 60.000.000 - 90.000.000; Jornada completa

Descripción de la vacante

Marriott Hotels in Yogyakarta, Indonesia, is seeking a capable hotel associate to support guest services and dining operations on-site. You will supervise staff, ensure professional grooming, and coordinate opening/closing duties to uphold service standards.

Candidates should have at least 2 years of related experience with at least 1 year in a supervisory role and possess a high school diploma or equivalent. The role emphasizes safety, teamwork, and guest satisfaction.

Formación

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsabilidades

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met.
• Inspect grooming and attire of staff, and rectify any deficiencies; complete opening and closing duties and stock supplies.
• Monitor dining rooms for seating availability, service, safety, and well-being of guests; complete work orders for maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees; serve as a role model and first point of contact for policies.
• Follow all company safety and security policies; report accidents and unsafe conditions to manager; complete safety training and certifications.
• Develop and maintain positive working relationships with others, support team to reach common goals, and uphold quality standards.

Educación

High school diploma or G.E.D. equivalent

Descripción del empleo

Marriott Hotels in Yogyakarta, Indonesia, is seeking a capable hotel associate to support guest services and dining operations on-site. You will supervise staff, ensure professional grooming, and coordinate opening/closing duties to uphold service standards.

Candidates should have at least 2 years of related experience with at least 1 year in a supervisory role and possess a high school diploma or equivalent. The role emphasizes safety, teamwork, and guest satisfaction.