Bar Operations Supervisor - Guest Experience & Team Lead

Rentokil Initial; Tangerang; On-site; IDR 72,000,000 - 108,000,000; Full time

Job summary

Jakarta Marriott Hotel Gelora seeks a Bar Operations Specialist to oversee service in the hotel's bar area, ensuring guest satisfaction and smooth beverage service. You will supervise staff, coordinate with dining and management, monitor inventory, conduct trainings, and uphold safety and brand standards.

This role requires a high school diploma and at least 2 years hospitality experience; strong communication and teamwork are essential.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 2 years of supervisory experience.

Responsibilities

• Inspect grooming and attire of staff and rectify deficiencies.
• Communicate with guests, other employees, and departments to ensure guest needs are met.
• Monitor dining rooms for seating availability, service, safety, and guest well-being.
• Complete inventories of supplies, food, and liquor.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating employees.

Skills

Guest relations

Team supervision

Communication

Education

High school diploma / GED

Job description

Jakarta Marriott Hotel Gelora seeks a Bar Operations Specialist to oversee service in the hotel's bar area, ensuring guest satisfaction and smooth beverage service. You will supervise staff, coordinate with dining and management, monitor inventory, conduct trainings, and uphold safety and brand standards.

This role requires a high school diploma and at least 2 years hospitality experience; strong communication and teamwork are essential.