Laundry Operations Supervisor

JobMonkey, Inc.; Tangerang; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

Marriott International, located in Jakarta, seeks a dedicated hotel operations professional to lead front-of-house teams and ensure exceptional guest experiences. Responsibilities include supervising opening/closing procedures, maintaining grooming standards, and supporting hiring and training initiatives.

The role emphasizes high service standards, safety, and collaboration with management to deliver seamless hospitality in a dynamic hotel environment.

Qualifications

• High school diploma or GED or equivalent.
• At least 2 years of related work experience, preferably in hospitality or food and beverage.
• Strong customer service orientation and communication skills.

Responsibilities

• Oversee opening and closing duties; ensure supplies and tools are ready.
• Monitor staff grooming, attire, and service quality; rectify deficiencies.
• Assist in hiring, training, scheduling, and coaching; serve as role model.
• Maintain guest satisfaction by anticipating needs and addressing concerns.
• Ensure safety, cleanliness, and adherence to company policies; report incidents.
• Manage inventories and stock, and complete maintenance work orders as needed.

Skills

Customer service

Team collaboration

Communication

Guest satisfaction

Education

High school diploma or GED

Job description

Marriott International, located in Jakarta, seeks a dedicated hotel operations professional to lead front-of-house teams and ensure exceptional guest experiences. Responsibilities include supervising opening/closing procedures, maintaining grooming standards, and supporting hiring and training initiatives.

The role emphasizes high service standards, safety, and collaboration with management to deliver seamless hospitality in a dynamic hotel environment.