Guest Experience Specialist (Front Office)

Pt. Modern Pet Indonesia; Jawa Barat; Sur place; IDR 66 960 000 - 133 920 000; Plein temps

Résumé du poste

Marriott International's The St. Regis Jakarta is seeking a friendly Guest Experience Expert to assist guests with check-in/check-out and deliver personalized service throughout their stay.

The role emphasizes moving around the front desk and lobby area, addressing guest requests, and sharing local highlights while maintaining professional appearance and confidentiality in all interactions.

Qualifications

• High school diploma or GED required.
• Excellent communication and guest service skills.
• Ability to stand for long periods and work flexible hours.

Responsabilités

• Assist guests with check-in and check-out and uphold service standards.
• Address guest requests, deliver information about local attractions and dining.
• Maintain confidentiality and professional appearance while supporting smooth front desk operations.

Connaissances

Guest service

Communication

Formation

High school diploma or GED

Description du poste

Marriott International's The St. Regis Jakarta is seeking a friendly Guest Experience Expert to assist guests with check-in/check-out and deliver personalized service throughout their stay.

The role emphasizes moving around the front desk and lobby area, addressing guest requests, and sharing local highlights while maintaining professional appearance and confidentiality in all interactions.