Front Desk Agent — Flexible Shifts (Daily Worker)

Accorhotel; Jakarta Pusat; Hybrid; IDR 78,120,000 - 111,600,000; Full time

Job summary

The St. Regis Jakarta is seeking a Concierge Agent to deliver personalized guest experiences in our luxury hotel. You will assist guests with a variety of requests, ensuring their stay is smooth and memorable in Jakarta.

Responsibilities include handling operational needs, completing reports, and sharing local highlights. A professional appearance and adherence to hotel standards are essential for success in this role.

Qualifications

• High school diploma or GED required.
• No related work experience.
• No supervisory experience.

Responsibilities

• Assist guests with a wide range of requests to enhance their stay.
• Process operational needs and complete required reports.
• Share highlights of local area to guests and provide guidance.
• Maintain professional appearance and uphold hotel standards.

Education

High school diploma or G.E.D. equivalent

Job description

Job Description

Concierge Agent - The St. Regis Jakarta

Posted 3 days ago

• Additional Information
• Job Number
• Job Category Rooms & Guest Services Operations
• Location Rajawal Place Jalan HR Rasuna Said Kav. B/4, Setiabudi, Jakarta Selatan 12910, Indonesia
• Located Remotely? N
• Position Type Non-Management

POSITION SUMMARY

Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The