Guest Experience Server: Welcoming & Efficient

PT Hype Gastro Indonesia; Tangerang Selatan; On-site; IDR 33,480,000 - 55,800,000; Full time

Job summary

TOMA Group in Indonesia is seeking a friendly Server to welcome guests, take orders, and ensure attentive service in a busy dining environment. You will explain menu items, make recommendations, and handle requests with a welcoming, professional demeanor.

Ideal candidates have great conversational skills, teamwork, and the ability to multitask in a fast-paced setting. Flexibility to work shifts and a strong focus on customer satisfaction are required.

Qualifications

• Strong conversational and customer-facing skills
• Solid teamwork and positive attitude are essential
• Experience in F&B service is a plus
• Attention to detail and welcoming personality
• Ability to work in a fast-paced environment
• Excellent listening and communication abilities
• Willingness to work in shifts

Responsibilities

• Welcome guests and promptly attend to tables
• Serve food and beverages and make menu recommendations
• Provide menu knowledge and handle special requests
• Record transactions in the POS system accurately
• Ensure guest satisfaction after each course and beverage
• Clean tables and restock tableware and supplies
• Suggest specials and upsell additional products
• Deliver excellent customer service

Skills

Conversational skills

Teamwork

Positive attitude

Attention to detail

Customer service

Active listening

Multitasking

Shift flexibility

Job description

TOMA Group in Indonesia is seeking a friendly Server to welcome guests, take orders, and ensure attentive service in a busy dining environment. You will explain menu items, make recommendations, and handle requests with a welcoming, professional demeanor.

Ideal candidates have great conversational skills, teamwork, and the ability to multitask in a fast-paced setting. Flexibility to work shifts and a strong focus on customer satisfaction are required.