Guest-Focused Server | POS Expert & Quick Service

PT Sejahtera Eka Mandiri Investama (Ninetynine Restaurant); Jakarta Utara; On-site; IDR 39,060,000 - 61,380,000; Full time

Job summary

PT Sejahtera Eka Mandiri Investama (Ninetynine Restaurant) is seeking a Server to warmly greet guests, seat them, present menus, and explain daily specials to ensure a smooth dining experience.

You will take accurate orders, enter them into the POS, deliver food and drinks promptly, maintain clean tables, handle bills, and assist during openings, rush periods, and closing duties. A minimum of 1–2 years of hospitality experience and a neat, professional appearance are required.

Qualifications

• Minimum 1–2 years of experience as a waiter/waitress in a restaurant, café, or F&B establishment.
• Education: SMA/SMK or equivalent; hospitality-related diploma is a plus.

Responsibilities

• Greet guests, seat them, present menus, and explain food and daily specials to ensure a smooth dining experience.
• Take guest orders and enter them into the POS system accurately.
• Serve food and beverages promptly according to quality, temperature, and presentation standards.
• Clear and set tables; bussING and cleaning between and after guests.
• Process payments via cash or card machines.
• Open, ongoing, and closing duties; maintain a clean and organized dining and service area.
• Handle guest inquiries and escalate complex issues to Manager/Supervisor when needed.

Skills

POS system operation

Excellent customer service

Active listening

Communication skills

Education

Senior High School (SMA/SMK) or equivalent

Hospitality/Tourism Diploma is a plus

Tools

Menu knowledge

Job description

PT Sejahtera Eka Mandiri Investama (Ninetynine Restaurant) is seeking a Server to warmly greet guests, seat them, present menus, and explain daily specials to ensure a smooth dining experience.

You will take accurate orders, enter them into the POS, deliver food and drinks promptly, maintain clean tables, handle bills, and assist during openings, rush periods, and closing duties. A minimum of 1–2 years of hospitality experience and a neat, professional appearance are required.