Guest Experience & Lead-Gen Host

Travel-Leisure-Co; Kuta; On-site; IDR 48,000,000 - 72,000,000; Full time

Job summary

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic portfolio of resort, travel club, and lifestyle brands.

Our associates help the company achieve its mission to put the world on vacation. We are hiring a Guest Experience Host & Face-to-Face Lead Generator to operate at the Resort or in the local area, engaging guests and inviting qualified prospects to attend a sales preview in exchange for a gift.

Qualifications

• Ability to engage guests face-to-face and build rapport quickly.
• Provide excellent customer service to all guests and prospective owners.
• Qualify prospects against pre-determined criteria to ensure eligibility.
• Accurately complete lead, tour, and marketing paperwork and CRM entries.

Responsibilities

• Meet and engage members, guests, and prospective owners face-to-face to generate qualified tour appointments.
• Articulate benefits of Travel + Leisure’s community and vacation club.
• Maintain contact with leads through to confirmed tour and support tour generation.
• Achieve weekly/monthly lead-generation targets and sales KPIs.

Skills

Verbal communication

Customer service

Lead generation

CRM usage

Tools

Salesforce CRM

Job description

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic portfolio of resort, travel club, and lifestyle brands.

Our associates help the company achieve its mission to put the world on vacation. We are hiring a Guest Experience Host & Face-to-Face Lead Generator to operate at the Resort or in the local area, engaging guests and inviting qualified prospects to attend a sales preview in exchange for a gift.