Guest Experience Host & Lead-Gen Specialist

Wyndham; Maja; On-site; IDR 536,289,000 - 965,320,000; Full time

Job summary

Travel + Leisure Co. in Indonesia is seeking a Guest Experience Host & Face-to-Face Lead Generator to engage guests and prospective owners on-property or locally. You will invite qualified prospects to attend a sales preview in exchange for a gift, while delivering warm hospitality and accurate lead data entry.

The role combines guest interaction with sales support, aiming to exceed weekly lead-generation targets and support the tour generation process end-to-end.

Qualifications

• Experience engaging guests in a hospitality or sales context.
• Ability to qualify prospects against preset criteria.
• Strong communication and interpersonal skills.

Responsibilities

• Meet and engage guests and prospective owners face-to-face to generate qualified tours.
• Establish rapport and present the benefits of Travel + Leisure's vacation community.
• Qualify prospects and book tours; maintain leads to tour completion.
• Achieve weekly/monthly lead-generation targets and assist sales teams.
• Accurately record lead, tour and marketing data in CRM systems.

Skills

Face-to-face engagement

Excellent communication

Lead generation

Customer service

CRM data entry

Tools

CRM software

Salesforce

Job description

Travel + Leisure Co. in Indonesia is seeking a Guest Experience Host & Face-to-Face Lead Generator to engage guests and prospective owners on-property or locally. You will invite qualified prospects to attend a sales preview in exchange for a gift, while delivering warm hospitality and accurate lead data entry.

The role combines guest interaction with sales support, aiming to exceed weekly lead-generation targets and support the tour generation process end-to-end.