Guest Experience Front Desk Associate

Batiqa; Cirebon; On-site; IDR 44,640,000 - 66,960,000; Full time

Job summary

Batiqa in Cirebon, Indonesia is seeking a Front Office staff to support guest services at the hotel front desk. The role involves welcoming guests, processing check-ins/outs, and responding to inquiries with a focus on guest satisfaction.

The ideal candidate has at least 1 year of front office experience, strong communication skills, and the ability to work well under pressure in a team environment.

Qualifications

• 1 year of front office experience preferred.
• Good communication and interpersonal skills are essential.
• Able to work independently or in a team and handle pressure.

Responsibilities

• Assist Front Office operations including guest check-in/out and handling inquiries.
• Support overall guest satisfaction and service quality.

Skills

Front desk experience

Communication skills

Interpersonal skills

Independence

Teamwork

Tools

Power Pro System

Job description

Batiqa in Cirebon, Indonesia is seeking a Front Office staff to support guest services at the hotel front desk. The role involves welcoming guests, processing check-ins/outs, and responding to inquiries with a focus on guest satisfaction.

The ideal candidate has at least 1 year of front office experience, strong communication skills, and the ability to work well under pressure in a team environment.