Grayline Staff

PT Destinasi Tirta Nusantara,Tbk; Jakarta Barat; On-site; IDR 55,800,000 - 89,280,000; Full time

Job summary

PT Destinasi Tirta Nusantara, Tbk (Panorama Destination) is seeking an operational inbound travel coordinator to support contract follow-ups, supplier onboarding, pricing updates, and quotation preparation for guest tours.

You will monitor bookings, submit invoices, ensure supplier payments, and resolve complaints related to optional bookings, with a focus on accuracy and detail in a busy travel operations environment.

Qualifications

• Minimum education bachelor’s degree in management Operation / Tourism.
• Work Experience as an operational inbound travel agency or similar field at least 1-2 years.
• Detail oriented.

Responsibilities

• Follow up on expiring contract as requested and request contract from new suppliers.
• Assign guest arrivals for customer service representatives.
• Create price lists for customer service representatives to offer to guests.
• Calculate quotations for tours requested by customers.
• Monitor bookings in the system (TP, Movement, and Google Forms) and Reconfirm Optional bookings to suppliers.

Skills

Detail oriented

Education

Bachelor's degree in management Operation / Tourism

Job description

Follow up on expiring contract as requested and request contract from new suppliers.

Assign guest arrivals for customer service representatives.

Create price lists for customer service representatives to offer to guests.

Calculate quotations for tours requested by customers.

Monitor bookings in the system (TP, Movement, and Google Forms) and Reconfirm Optional bookings to suppliers

Submit cost tour and supplier invoices for representative bookings.

Ensure payments have been made by accounting and send the proof payment to the supplier.

Issue invoices from Tourplan, commissions, and gassoline fee for customer service representatives.

Responsible and Resolve complaints related to optional bookings.

Create creditor information for new suppliers, new guides or customer service representatives

Input and update new product, pricing information, service prices from suppliers.

Qualifications:

Minimum education bachelor’s degree in management Operation / Tourism.

Work Experience as an operational inbound travel agency or similiar field at least 1-2 years.

Detail oriented.

(Salary is negotiable)

PT. Destinasi Tirta Nusantara, Tbk or Panorama Destination Established in 1972, Panorama now is an industry leading, full service Destination Management Company. Panorama Destination is operating in key tourism destinations such as Jakarta, Bali, Yogyakarta, Lombok, Medan, Makassar and Labuan Bajo in Flores.

The best selling products of Panorama Destination are the Sumatra and Java overland tours, Bali beach holidays and tours to Lombok, Komodo, Sumba and Torajaland as well as a strong business for Incentive groups to Bali. Everything is specialized, unique, and based on the client's needs.

Our Vision

“To make the world belongs to Panorama” by

Becoming the real industry leader in all the markets and businesses we enter.

Having a strong local and global presence and competitiveness.

Synergizing all our resources to maximize values to the stakeholders.

Contributing sustainable meaningful values to human life

Our Mission

We are an integrated group of companies focusing on tourism, transportation, hospitality & related businessesWe smartly & passionately deliver unique & pleasant experiences through innovative & excellent services. We delight our stakeholders with sustainable growth & great values.

We make “Panorama belongs to the world”.

PT. Destinasi Tirta Nusantara, Tbk or Panorama Destination Established in 1972, Panorama now is an industry leading, full service Destination Management Company. Panorama Destination is operating in key tourism destinations such as Jakarta, Bali, Yogyakarta, Lombok, Medan, Makassar and Labuan Bajo in Flores.

The best selling products of Panorama Destination are the Sumatra and Java overland tours, Bali beach holidays and tours to Lombok, Komodo, Sumba and Torajaland as well as a strong business for Incentive groups to Bali. Everything is specialized, unique, and based on the client's needs.

Our Vision

“To make the world belongs to Panorama” by

Becoming the real industry leader in all the markets and businesses we enter.

Having a strong local and global presence and competitiveness.

Synergizing all our resources to maximize values to the stakeholders.

Contributing sustainable meaningful values to human life

Our Mission

We are an integrated group of companies focusing on tourism, transportation, hospitality & related businessesWe smartly & passionately deliver unique & pleasant experiences through innovative & excellent services. We delight our stakeholders with sustainable growth & great values.

We make “Panorama belongs to the world”.