Government Account Manager – Healthcare (Malang)

PT Infokes Indonesia (Bandung); Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 120,000,000 - 240,000,000; Full time

Job summary

PT Infokes Indonesia in Malang is seeking a Government Account Manager – Healthcare to join our Business Development unit. You will evaluate service performance for public sector users and tailor solutions to meet healthcare needs, helping to grow our digital health platform.

You will strengthen relationships with partners and consumers, oversee customer subscription contracts, and conduct in-depth analyses of client requirements through outreach to potential customers, contributing to strategic

Qualifications

• Reside in Malang.
• 3-5 years of sales/marketing B2G and/or B2B experience.
• Bachelor's degree in IT/IS/Management.
• Strong communication and public presentation skills; team player.
• Maintain good customer relationships and neat business administration.
• Possess SIM A and SIM C.
• Proficient in Microsoft Office.
• Healthcare facility knowledge is preferred.

Responsibilities

• Evaluate and optimize the performance of service users at customers.
• Provide input and solutions to develop company products according to customer needs.
• Strengthen business relationships with partners and consumers, and oversee customer subscription contracts.
• Conduct in-depth analysis of customer needs through outreach to potential clients.

Skills

Public speaking

Communication

Teamwork

Microsoft Office

Driving license

Sales experience

Education

Bachelor's degree in IT/IS/Management

Job description

Government Account Manager – Healthcare (Malang)

Customer Success Executive for the Public Sector, based in the Business Development unit. The role focuses on evaluating and optimizing service performance for customers, providing solutions to develop company products according to customer needs, strengthening business relationships with partners and consumers, and managing customer subscription contracts.

Key responsibilities

Evaluate and optimize the performance of service users at customers

Provide input and solutions to develop company products according to customer needs

Strengthen business relationships with partners and consumers, and oversee customer subscription contracts

Conduct in-depth analysis of customer needs through outreach to potential clients

Qualifications

Reside in Malang

3-5 years of experience in sales/marketing B2G and/or B2B

Bachelor's degree (S1) in Information Technology, Information Systems, or Management

Strong communication and presentation skills in public settings, confident and able to work in teams

Ability to maintain good customer relationships and organize business administration well and neatly

Possess driving licenses SIM A and C

Proficient in Microsoft Office

Preferred: understanding of healthcare facility needs

• Kualifikasi mana yang kamu miliki?

PT. Infokes Indonesia is a fast-growing IT company specializing in healthcare technology, with over 10 years of proven experience driving digital transformation across Indonesia. Our innovative and real-time systems are trusted by more than 5,000 healthcare facilities—including Puskesmas, clinics, Pustu, and Posyandu—to enhance service quality, operational efficiency, and data accuracy.

We are passionate about creating meaningful impact in the healthcare ecosystem. If you are driven, eager to grow, and ready to develop your skills in a dynamic and collaborative environment, join us and be part of a team that is shaping the future of digital healthcare in Indonesia.

PT. Infokes Indonesia is a fast-growing IT company specializing in healthcare technology, with over 10 years of proven experience driving digital transformation across Indonesia. Our innovative and real-time systems are trusted by more than 5,000 healthcare facilities—including Puskesmas, clinics, Pustu, and Posyandu—to enhance service quality, operational efficiency, and data accuracy.

We are passionate about creating meaningful impact in the healthcare ecosystem. If you are driven, eager to grow, and ready to develop your skills in a dynamic and collaborative environment, join us and be part of a team that is shaping the future of digital healthcare in Indonesia.