Global Client Program Manager — Strategy & Growth

A.P. Moller - Maersk; Pulau Untung Jawa; On-site; IDR 600,000,000 - 1,000,000,000; Full time

Job summary

Maersk is seeking an experienced senior Global Key Account Manager in Jakarta to lead end-to-end supply chain transformation and value creation for strategic customers. You will own cross-functional delivery, drive profitability, and build strong partnerships across functions to meet customer needs.

Ideal candidates have 8+ years in global account management, a business/SC focus, and strong analytical and communication skills.

Qualifications

• 8+ years of experience in global key account management and end-to-end supply chain optimization.
• Proven ability in customer partnership, financial acumen, integrator view and project delivery.
• Bachelor’s degree in Business, Logistics or Supply Chain Management.

Responsibilities

• Develop deep understanding of customer goals and translate into execution priorities and roadmaps.
• Build trusted customer partnerships through proactive expectation alignment and value creation.
• Connect customer challenges to Maersk’s end-to-end product portfolio and identify integrated solutions.
• Identify optimisation opportunities balancing customer value, operational performance and Maersk profitability.
• Support delivery of contractual commitments and monitor key financial and operational KPIs.
• Own service delivery outcomes against KPIs and governance reviews.
• Recognise risks early and mobilise functions to mitigate and resolve.
• Apply structured problem-solving to identify root causes and drive improvements.
• Use data, digital tools and AI to generate insights and automate work.
• Lead the account across functions and communicate to enable timely decisions.

Skills

Global account mgmt

Supply chain optimization

Transformation mgmt

Customer partnership

Financial acumen

Risk management

Program delivery

Communication

Learning agility

Digital & AI

Analytical judgement

Education

Bachelor’s degree in Business, Logistics or Supply Chain Management

Job description

Maersk is seeking an experienced senior Global Key Account Manager in Jakarta to lead end-to-end supply chain transformation and value creation for strategic customers. You will own cross-functional delivery, drive profitability, and build strong partnerships across functions to meet customer needs.

Ideal candidates have 8+ years in global account management, a business/SC focus, and strong analytical and communication skills.