Global Air Freight Operations Specialist

Balance Innovations; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 240,000,000 - 420,000,000; Full time

Benefits offered by this job

Collaborative international team

Career development support

Job summary

Kuehne+Nagel is seeking an Air Logistics Operational Care Specialist in Surabaya to manage end-to-end air freight export operations, ensure timely shipment execution, accurate documentation, and effective coordination with internal and external stakeholders.

You will handle export documentation, liaise with procurement, and maintain relationships with airlines while upholding high service standards in a fast-paced logistics environment.

Qualifications

• Must have 2+ years in Air Freight Operations.
• Exposure to export shipments is a plus.
• Strong written and verbal English communication.

Responsibilities

• Manage end-to-end export shipment processes including operational coordination and documentation handling.
• Coordinate shipment activities from booking confirmation to completion.
• Ensure all export documentation is accurate and submitted on time.
• Liaise with Procurement teams for booking-related matters.
• Maintain strong relationships with airlines for coordination.
• Ensure 100% accuracy of export documents before submission.
• Submit shipment documents to internal teams on the same day.
• Ensure compliance with export customs requirements and procedures.
• Monitor shipment progress and meet milestones.
• Escalate issues promptly to maintain shipment continuity.

Skills

Attention to detail

Fast-paced environment

Coordination

English communication

Work under pressure

Team player

Tools

Logistics systems

Job description

Kuehne+Nagel is seeking an Air Logistics Operational Care Specialist in Surabaya to manage end-to-end air freight export operations, ensure timely shipment execution, accurate documentation, and effective coordination with internal and external stakeholders.

You will handle export documentation, liaise with procurement, and maintain relationships with airlines while upholding high service standards in a fast-paced logistics environment.